Not the Same as Minerva's in Sioux Falls.
I’ve had many wonderful experiences at Minerva’s in Sioux Falls – family gatherings, business dinners and meetings. But I am very disappointed by Minerva’s at the Ramkota Hotel in Watertown, SD. I had a bad experience three years ago. But recently, I went back again.
Here is what happened at the Watertown Minerva’s on Saturday, July 3, 2010.
My wife and I arrived around 6:45pm. We sat in the bar and ordered $7.50 glasses of wine. When the wine arrived, we thought it was a joke – there was maybe a half an inch of wine in each glass.
I asked the waitress if there was a mistake and she said: “No. We don’t pour our glasses very full because this way is better for your pallet. You can smell the wine while you drink it.” She was not concerned about our complaint.
My wife insisted that we leave. She left, but I stayed and ordered dinner.
When the same waitress brought my food, she said it was too bad my wife had left and she said: “Here is your steak, dear.” Her tone was condescending and phony.
Next she put her hand on my shoulder and started rubbing me a bit and said: “Hope you like it, honey.” It felt like she was offering me a lap-dance.
Then, still lingering at my table, she said: “Enjoy it, dear.”
I said bluntly: “Don’t ever touch me again or call me dear.”
She had a look on her face like we were in high school and I had just broken up with her. She didn’t say a word, just walked away and I never saw her again.
The meal itself was a mixed bag, far below what I expect at Minerva’s. The steak was a very nice cut and was nicely prepared. But the baked potato was lukewarm and stale. The tomato bisque soup was way too salty.
As I was finishing my dinner, Aaron, a manager of some sort, was walking around the tables asking patrons about their meals. I told him about my experience. He sat down joined me in my booth.
Aaron said he was sorry about the weird waitress but defended her by pointing out “…she is from a small town and does that all the time with the regulars.” In other words, her behavior was not unusual.
To compensate for the skimpy first glass of wine, Aaron gave me a free glass of the house burgundy. But, I never got the sense that Aaron really cared.
The same company that owns and operates Minerva’s in Sioux Falls owns Minerva’s in Watertown. But beware: the exceptional customer service, value and quality found at the Sioux Falls Minerva’s is sorely lacking in Watertown.
Not the worst place I've ever eaten,but very close. Service was HORRIBLE. We are from out of town and this restaurant was suggested by a relative. I'm not sure if it was an off night or this is the norm. I would not recommend this restaurant.