typical united
By A Yahoo! Contributor, 7/19/11
as a life long united fan, (over 300 games) I took a group of school kids to OT for the tour. Old Trafford is one of the most revered sporting venues on the planet, host not just to united one of the five most famous clubs in the world but Champions league finals, European championship and world cup final matches and other sports such as rugby league. Nearly all the gods of the game have all played here, United are steeped in legend and a history which few sporting institutions can match, so all set for one of the great tours, not a chance. Our guide, who was a united fan, told us nothing, he had a group of wide eyed young lads who were baying for a taste of what it means to be not just a player but a supporter of united, instead he lead us through a series of corridors and doors to the executive seats the dug outs the home changing room and the disabled area. Nothing about each or any facts, the Munich tunnel was brushed over with a wave of the arm, the guide even got some basic facts wrong and the video at the end was at best an average sixth form effort.
United should perhaps send their guides or at least our one on a customer service seminar and a visit to Lords, The Hawthorns, Wimbledon, Trent Bridge and even Selhurst park to see guides operate with passion and enthusiasm for their stadium.
The tour feels like nothing more than an excuse to fleece the many thousands of united fans out of a few more quid. Thankfully the museum is a joy and the other staff we encountered on the day were excellent. Barry if you read this learn some patter, tell us some stories and make it a day to remember for all the right reasons, all we learnt was that you had a good value meal in Adelaide before a test match