Here you get the choice of two courses at one location. The "Legend" was designed by Arnold Palmer and offers 7,316 ... More
Arrow Creek Country Club
Here you get the choice of two courses at one location. The "Legend" was designed by Arnold Palmer and offers 7,316 yards at 72-par. The "Challenge" was created by Fuzzy Zoeller and has 7,502 yards. Both courses offer the experienced golfer a chance to play like the pros in a desert setting. The club also offers a driving range, several putting greens and clubhouse. Rates include cart and range balls.
Beginning June 25th, 2011 I began corresponding with an employee at Arrow Creek Golf Club regarding my up and coming wedding scheduled for June 17th, 2012. After discussion with my fiance, we decided to do the reception at his parents home in Wingfield springs but wanted to do the ceremony off site. We, however, were very impressed with the Arrow Creek site and chose this as our ceremony location. I began discussing with Michelle Jennsen options for the ceremony. I was sent a document (see Attachment 1) that outlined pricing information. For a ceremony on the green, I was quoted $250. This document goes on the say that the site fees include set-up, break-down, and white folding chair rental. There are no stipulations which state that ceremony and reception must be booked together, nor was there a minimum price.
Correspondence after being quoted ceased from Michelle. After I sent many e-mails and called a number of times trying to reach Michelle, without a response, I took it upon myself to call the general manager. Drew Yardley, the manager of Arrow Creek, returned my phone call and discussed this situation with me. Drew explained that they were in the process of hiring a new events coordinator as their previous events coordinator was no longer with them. Michelle Jennesen was merely stepping in to help take on the event coordinators tasks until new help was hired. A contract (see Attachment 2) was then sent from Michelle dated, and written which stated that my total fee would be $250 and that I was to be booked for June 17th, 2012. Correspondence again diminished and in a later phone conversation with Drew, he said that he would see to it that matters were taken care of and that if I were in fact quoted $250 that this fee would be honored.
Another three weeks passed and this matter was still not finalized. I made a meeting on site to discuss matters. By this point, Danielle Tolleson, the new events coordinator had been hired. She was very understanding and was willing to work with me in this matter. She explained that $250 covered only the site fee and that additional fees would be added to compensate for the chairs and hired help for set-up and break-down. I was quoted another $75 for chairs and then $100 for set-up and break-down fees. This would have brought the total from $250 to $425. Danielle explained that she needed to go discuss this final number with Drew to have it approved. Drew, however, was not satisfied with this. He wanted to charge me $500 and with my contract add a three-month-out addendum stating that there would be a three-month stipulation. Within this stipulation they had the right to cancel the contract without notice or explanation if a member requested booking for this same date.
I was obviously unhappy with this decision. Not only is this way out of the scope of what I was originally promised, this stipulation prevents any planning of a wedding because at any given moment my contract could be abolished. Drew joined this meeting and sat down to tell me that Arrow Creek was a private country club with 400 members who each pay $60,000 for membership fees and that their members take precedence over any outside persons. He went on the say that my $500 would be considered a "slap in the face...and a suicide to his career" and that the country club would be losing money on me. His attitude was pretentious, demeaning, and absolutely rude. At this point, I am no longer interested in booking my wedding with Arrow Creek. The way the employees treated me, disregarded and demeaned me is uncalled for. Furthermore, they allowed me to set up this meeting to humiliate me and waste my time; they had to have known in advance that they had no intention of finalizing this contract for $250.
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