Worst customer service experience in my life
By ValeriaL, 10/10/08
If I could give it 0 stars, I would have more of an appropriate review.
Yesterday with my roommate I had a few drinks at Miracle of Science. We had to wait 20 minutes for a glass of wine and a beer that was sitting at the counter that was 8 ft away. Instead of delivering them, she would make other people drinks, but common service would make it where she would take the 30 seconds to deliver our drinks. The waitress didn't deliver them so my roommate finally took them himself and she gave him a bad look. I was very annoyed, for being rude to him, at so I said wow great customer service. Minutes later, she was complaining to the guy bartender and pointing and looking at us (rude) and she put both of our drinks on his tab without asking us (he had two beers before I arrived, so we did not arrive as a party as they claimed we did). I asked for change to pay my roommate back in cash and the bartender said roughly:
In this bar you need to be not rude and polite otherwise we don't want you here. There is no more discussion about this.
Thus, I STRONGLY recommend you not to support this bar. I usually really like local bars, but I never had such rude customer service in my life. Even in France, where people complain about customer service, I never had anything like this.
I would suggest many of the other bars around Central Sq if you are in that area.