Nobody at Home!
By A Yahoo! Contributor, 7/27/08
We (my entire family) were looking forward to seeing what seemed like it would be a unique attraction, and arrived at approximately 12:40 PM on WEDNESDAY, June 18th of this year (within the specified day/time frame for the museum to be open and in operation.) No one was there! There was no signage at all to indicate why this would be the case. We rang the bell repeatedly, not wanting to waste the trip and the day. However, no one ever came to the door. Thinking that perhaps the proprietor/curator was perhaps just late in arriving, we went and ate at a nearby restaurant. Returning at around 2:15 PM, we STILL found no one there to admit visitors.
We went to enquire at a grocery around the corner, and were amazed to hear from the employees there that this was NOT the first time vistors to the museum had had this same experience. This seems really unprofessional, misleading, and downright inconsiderate to treat perspective customers, and visitors to the city this way. again, there was nothing at all to indicate why the place was deserted that day, on a day they were supposedly open for business. I send a complaint letter and received no reply. Now I see that their website has been suspended. I therefore advise whoever plans to visit there to use caution. We also called their listed phone number, and only got a recorded message - which again confirmed that we had the days and hours right! We could not reach a person, in order to ascertain whether the hours had changed, or whatever! I hope this keeps someone else from wasting a trip; did I mention we had taken the L (subway) and TWO busses to get there?