Test-drive Nike footwear, clothing and sports equipment on the indoor basketball half-court, watch inspirational videos ... More
Test-drive Nike footwear, clothing and sports equipment on the indoor basketball half-court, watch inspirational videos featuring basketball greats like Michael Jordan and Larry Bird and learn the history of various sports through interactive displays at Niketown Chicago, where the brand's slogan, "Just Do It," takes on new meaning. The store is comprised of a multitude of rooms, each devoted to a particular sport or product category, so shoppers can streamline their searches.
This location does too much business to care about phone calls to see if they have what you are looking for in stock. They only care about customer service in store. If I don't know if they have what I need, why make the trip? I'll go to Fleet Feet where they answer the phone and can tell me if they have what I need before I jump in the car and make a special trip and am greeted with kindness.
The most thing I loved about Niketown is that there were alot of shoes and I expsecially love the nike shox. I have a blue
pair myself. I'm lokking for another pair because I love them to death. They are so comfuterable!!!!
NikeTown is huge and offers a great selection. I am always impressed with the merchandise. However, I feel that there are often times that the item I want is not available in my size. I love the brand so I always end up finding something else to buy when my original choice is out of stock!
I have been here yesterday to buy a pair of running shoes. After reading the reviews about the store, I was in the notion that the reception was going to be poor. But the lady in the running shoe section is really cool. I took 30 mins to choose a pair. And they were really patient and showed me all the stuff. The shoe is great. Don't mind the reviews. At this point of time, the store is good.
I visited Chicago from North Carolina August 5-8, 2005. I purchased a pair of NIKE ID through a kiosk at the store. The shoes came and my daughter didn't like them, so I returned them to the store via UPS. They were signed for on 9/1/05 with instructions enclosed to call me for my credit card # so that they could issue credit. I spoke with Danielle in Customer Service on Saturday, 9/3/05. She located the shoes but stated that there was no paperwork enclosed. I gave her my credit card # and she was going to try to look it up and call me back "shortly". Well, it's Wednesday and now I can't get an answer. I FAXed her my contact information on Tuesday, 9/6/05, but still haven't gotten a return call and I've left 5 messages in the general mailbox. Now, they have my shoes and my money!!!
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