Hawaiian Parasail Inc, Honolulu

Horrible experience!! I was excited to go parasailing for my birthday but it turned into a nightmare!! Before we went into the air the crew didn't check and make sure our harnesses were on correctly. As soon as we went into the air my harness went over my butt and was digging into my skin and a sunburn I had from the day before. The worst part was that the crew members were taking pictures of us in the air, fully knowing something was wrong! But they didn't do anything. After we came back down they only said sorry. I complained and over 2 weeks kept calling back because the owner never returned my call. I went back to the office and had them call the owner, but he was extremely rude and said it was not "his fault I had a sunburn" and he doesn't give refunds, then he hung up on me! Then one of the crew members in the office tried to start a fight with my boyfriend over our complaint. Horrible service and irresponsible employees!! Don't waste your time and money on this place.

We had so much fun doing this! We got dunked in the water,and laughed every minute of it. The views are beautiful of Waikiki and Diamond Head. The driver Jason, seemed to be having as much fun as everyone else. It's nice to see your employee's enjoying what they do! He also gave us alot of info on places to go. We will come back to Hawaiian Parasail EVERY year! Shannon De Graff Dawnette Mitchner

I had a great time at Hawaiian Parasail. I was there on a layover (Northwest), and brought some of my crew. We had a blast. It was a different experience to be out in the open air, opposed to the metal insides of a plane! Your crew of Jason and Nate were wonderful. Mike MacDonald

Please do not use this company. They will take your pictures and charge you $15 for the roll only to return back to the mainland US to discover that the entire roll is blank with no pictures. What a ripoff!!! They misrepresented themselves. I would not trust this company. Buyer beware.

I have been using this company since 2006 with no problems. There are always those horible tourists that write negative reviews. I will give you the straight scoop. I alsways bring my visitors to them and they always have a good time! Resevations always go smoothly. Capt Wade is great. A long-term Grade A Captain that is ther to please. Listen to the locals. Say thank you!

eveything was fine... the complaint about the harness below is dumb... if you listen to what is said to you before you go up then that wont happen to you...the so called seat of the harness is a sort of wide padded strap so to speak, but if you leave it under your thighs you will be ok, if you pull it way back, you will hang from between your legs by the leg straps that are designed to catch you if you pull it back... so there was nothing actually wrong, they were just sitting or hanging uncomfortabley and are trying to blame the company

Parasailing was great! But the receptionist must go! This company must loose a lot of money over the phone if customers experienced what I experienced. Very rude, very difficult to understand, and time consuming... my attempt to make reservations took me over 15 minutes! I was surprised to experience such frustration making reservations for parasail? I would think hiring someone who speaks "gooder" english might increase the sales x10. good luck!

For our 50th Wedding Anniversery on April 17, 2010 Capt. John and Chris gave us a great ride. They really took good care of us and we would do it again. Thanks again . Jean & Jerry D.

I have to tell you that Calvin, who picked us up, with his copilot Sunny(a love bird) was the BOMB!! Very friendly, very informative. He & Sunny made the trip complete. Of course the parasaling was awesome!

The parasailing company named HAWAIIAN PARASAIL was horrible. The girl in the booth on wed drove us nuts. When we first called to make res. my wife could not understand her answers to my questions. She was rude, put us both on hold for a long time and hung up on me once. I dont recommend any one deal w/ this nonsense company. and i hope they find better help in the booth. as far as he parasail ride went the cap. and crew were great, not to mention the funny van driver.