Excellent Customer Service
By A Yahoo! Contributor, 9/7/11
I ordered a Titan suitcase from 3 companies and all wrote me back saying it was out of stock. When I ordered it from Leather and Luggage Depot they told me it was out of stock BUT they could replace it with a newer version for the same price. This version was not fully released yet but they got the ok from Titan to sell it, as well as pictures of the new suitcase. They also sent me an email with all of the changes Titan made to the newer version. Wow what customer service! Suitcase arrived in 2 days and is perfect! Will buy all of my luggage from this company in the future.