It's too bad....
By A Yahoo! Contributor, 5/20/08
The Cheesecake Factory is not for nor do they accomodate large parties.
We went there for our son's Rehearsal Dinner.
We tried calling weeks in advance. We were always told, "we don't take reservations just come on in." The person was not listening to our request....We asked to speak to a Manager; " There is no Manager available right now." One call was made at 6 p.m. April 17, the other at 2 p.m. April 22nd. The Rehearsal Dinner was to be May 8th with 30 people attending.
The third time was a charm...my Husband was able to speak to a Manager. This gentleman took all of the information (how many people, time, everything)
My husband called on the 5th to confirm our reservation but could not talk to the gentleman he had spoken to previous.
When we arrived on the 8th, not one employee was aware of our party.
It was 30 minutes before we were sat. (in two seperate tables...not all together)
Wine was served to one table and not to the other (until my husband pointed out that we were all together) The food was cold (all except 3 dishes)
Very disappointing Cheesecake Factory
We've been to Cheesecake Factory's from California to Chicago to Here.
No more.