This is the place to go when you feel like listening to some live flamenco music. This restaurant's award-winning Spanish cuisine is served in a cozy ... More
This is the place to go when you feel like listening to some live flamenco music. This restaurant's award-winning Spanish cuisine is served in a cozy setting that looks as if taken directly from a travel guide on Spain and its traditions. The service is courteous, and the entrees are moderately priced between USD15-35. Located in the popular area of Little Havana, it can sometimes get seedy at night. Make sure you have arranged transportation if you are staying later than 11p.
I am writing because of the terrible experience had by my family and me when we went to celebrate my sister's birthday at your establishment last Friday night. I thought I had chosen a great place, seeing that it is a beautifully decorated restaurant and always looks to be crowded.
Starting with the table, I requested a "mellow" table in the e-reservation and we were seated next to the host stand. Is there a huge misunderstanding what the word “mellow” entails? That would have been passable, if the service wasn't completely atrocious, if not flat out RUDE. From the hostess to the waiter, it seemed that our presence was a bother, not an honor. We were never formally greeted, and for the first half hour it was uncertain who our server was and whether we would be able to get another pitcher of sangria before choking.
As far as the food, I have never been so disappointed in my life. My husband made the huge mistake of ordering the suckling pig. He was served three huge chunks of pork thrown on a plate, none of which had been cooked anytime that week, which was apparent when a taste similar to Listerine presented itself. Not only that, but this pig was way past the suckling phase; it may have died of old age. It was INEDIBLE. I have never left a restaurant where my husband’s plate had anything left on it, nonetheless everything left on it.
The paella, which seemed to be an obvious choice for a Spanish restaurant, was also dreadful. The chicken was gamey and dry, maybe thrown in the microwave for a quick reheating before coming out to sit on our plates untouched. The vegetarian paella seemed to be suffering from some type of spoilage as well, a sharp bitter taste being the red flag there.
Perhaps there would have been a moment to make a complaint, but since the waiter was not coming to check on us, the statement was made by plates still as full as when they came from the kitchen. We were never asked how our meal was, not once. And, because this was a birthday celebration, I did not want to make a stink or a scene and ruin the little left to make this a nice time out for my sister.
I even considered not mentioning anything at all except make a mental note to never return and warn friends about going to Casa Juancho. But, as someone who has been in the restaurant business since birth, I found it my duty to at least give you the chance to make some very necessary changes. The restaurant is gorgeous, and full of patrons, from the outset it looks to be functioning, but, at least this experience was a disaster.
I had visited Casa Juancho for many, many years and I will continue to go as long as
it stays like it is now.
Food is excelent and you can choose from
a broad menu.
I would not use the work dislike but I would
like to have a better service sometimes and
also flamenco music. Boleros and salsa are
ok, but they should by all means have flamenco music. After all it is a spanish
restaurant and you go there looking for this
type of music.
Maria L. Moure
I had heard about Casa Juancho, but words cannot describe what i experienced. As a traveling business man, I have been to Spain and many regions in it for work and pleasure. This is the closest i have come to eating food that tasted like it was from Spain. Their jamon serrano and croquetas de bacalao where phenomenal. It is honestly perfect food, ambiance, and just the right price
I was taken here by my wife for my Birthday. I was excited for authentic Paella; man was I disappointed. The seafood was over cooked, the shrimp and scallops tasted like rubber and the one piece of unk fish was tasteless.The rice was the only good part. My wife and friend had the vegatarian paella and they said it tasted like seafood.(They probably never change pans. To top off the night a huge roach crawled up the wall next to me wife and she screamed,but nobody noticed because the place is F------ loud. The waiter even said they come in through the front door all the time.(nice)
I would not recommend this place to anyone.
I was in Casa Juancho very recently. One of my colleagues swore by the Paella at this restaurant and we were a group of fourteen who ended up here.
We started the meal with Tapas ( like Chinese Dimsum, literally means Small Eats). We had the -
(a) Camarones al Ajillo(Saut�ed shrimp in garlic sauce) which was excellent
(b)Almejas a la Marinera (Littleneck clams in a tomato and white wine sauce) which was excellent
(c) Jam�n, Queso Manchego y Chorizo (Spanish Serrano ham, aged eighteen months,sheep's cheese and sausage) which was strictly OK
(d) Croquetas de la Abuela (Grouper croquettes) which was excellent
(d) Champignon al Ajillo (Mushrooms sauteed in garlic) which was excellent with lots of garlic
We also had two of their famous Paella -
(1) Paella Valenciana (Spain's famous paella of seafood and chicken)
(2) Paella Marinera (Paella with seafood and fish)
To quote one of my favorite colleagues - The Paella was similar to Chowmein but had rice instead of noodles, not good. I thought the Paella was strictly OK
Alan and I were the only ones who took the desserts - I had the Flan de Caramelo ( Caramel Flan) which was excellent, Alan had the Napolean, which he seemed to enjoy
We really enjoyed the Tapas and the Sangria I had with the Tapas was GREAT. We had a guy come up to us and play some very authentic spanish music. We left the place stuffed to our gills. The next time I repeat this experience, I would skip the Paella and focus on the Tapas and Sangria and of course desserts.
The food is the best! everything is cooked perfectly, and if you have ever tried paella this is the best!!! i highly recommend it! and evrything else in the menu is just as wonderful. the service is great and every time i go to miami i have to go to casa juancho. Its a bit expensive but worth every penny.
Anything you could possibly need is just a phone call away at this elegant all suite hotel. Not just an
empty promise, the staff is ready to fulfill your every wish. Each suite has its own full kitchen, mini ...