Authorized by the National Park Service, Tourmobile Sightseeing covers the major landmarks in the capital, everything from ... More
Authorized by the National Park Service, Tourmobile Sightseeing covers the major landmarks in the capital, everything from the U.S. Capitol to Arlington National Cemetery . The company also offers several customized tours that cover other historic landmarks in the region, including Mount Vernon and the home of Frederick Douglass in Anacostia. The company serves more than two million riders each year.
Wish I could choose ZERO stars. Absolutely the worst experience. Don't even think about patronizing this company. We bought five two-day tickets (three adults, two kids.). Total $134.00. Wait, Wait, Wait. Not one but TWO buses broke down while we were on them. Waited 40 minutes at Arlington Cemetery Visitor Center to go to JFK g rave and Tomb of the Unknowns. There were MANY buses lined up doing nothing. A couple hundred people waiting to go into cemetery and perhaps one hundred waiting to go into DC, but no drivers to start the buses. Got on wrong bus at Jefferson Memorial and ended up spending almost an hour circulating a parking lot. Neither the bus stop nor the bus itself was labeled. Driver did not announce destination. This is a total rip off. You're going to walk a lot in DC anyway....ride the Metro when you can and take taxis to places without Metros.
The Tourmobile should be called the Waitmobile. I understand traffic is congested in DC and there are a lot of people using the tour systems during Spring Break. The issue I had was the lack of Tourmobiles. The buses were sparse and did not arrive to pick us up at all of the stops for an excess of 45 minutes EVERY TIME, even though we were told they show up every 20 minutes. The wait at the Korean War Memorial was over an hour. Meanwhile, those of us waiting for Tourmobile watched the other two tour companies (whose stops were immediately adjacent to ours) shuttle in and out three times each. I won't name them, but one had two levels on their buses and the other had orange and green colors in their circular logo. We literally watched three two level buses and three orange and green shuttles pick up their customers while we waited for one of the Tourmobile buses.
Halfway through the day, we would wait for 30 minutes for a bus to arrive, and then call the number listed at the Tourmobile stops. Each time we called, and we were not the only families calling, we were met with indifference and were told a bus would "be there shortly." Zero customer service and horribly unapologetic employees. DO NOT use Tourmobile. If you use them and find the same horrible experience we did, don't say I didn't warn you. Do not be fooled by the "Authorized by the National Park Service," as I am sure that simply means they have a permit.
Another warning: The limited number of buses equalled full buses. While waiting at one of the stop points, if nobody gets off a bus and it is already full, you will have to wait another 45 minutes for another bus to pick you up. Hopefully, the next bus will not be full, or you will be waiting again.
One last thing, the seats inside the buses are extremely limited for leg room. I only stand 6' tall, and I had to sit with one leg in the aisle and the other turned sideways to fit.
The bus was overcrowded. Too many people were let on when not enough people got off and the escorts would be yelling at people to take a seat when there were no seats. After getting on and off two times and the escort asking us to have our son sit in our lap (who was sleeping on the side of us and who we bought a ticket for), we got off and used the Metro. Just because we paid for it, does not mean we needed to keep being tortured. With DC traffic, it takes so long in the heat. Metro and walking is better and faster.
The brochure online says 40 stops. They combine all the places at the smithsonian and the monuments and count that as several stops in their list of 40. The buses are over crowded and the lines are long to reboard. Sometimes having to wait another 30 minutes for the next bus. If the weather is bad it is a long wait. The P. A. system is garbled and tinney making it hard to understand the narrator. They drop you off near places of interest and you have to walk several blocks to get there. Example: Ford Theatre where Lincoln was shot is not on their list so you have to walk 4 blocks to see it and many other places most people come to see. We spent over $100 to get off at 3 stops and walk to all the ones we wanted to see. Long lines, crowded buses,uncomfortable seats. You do not get what you paid for. Save your money and ride the metro or check out another company ! They do not have a rating that is a minus for this review.
We loved our visit to DC. The Tourmobil is great and a great 2 day pass Rate. We spent 3 days in DC. the tour mobil made it a easy route of travel. Monuments and cemetary tour is fabulous. Old post office and Union Station is a days tour in itself. Spy museum not worth the money. Wouldn't return there. White House visitors center worth the time.
I'm visiting my sister and rode Tourmobile yesterday. I hate the 25 minute winter schedule because that's too long a wait when it's cold. The narrators were very good and quite knowlegeable. Most were very pleasant and helpful. It's much better than Trolley which is unheated...and Open-Top with those stupid recordings which are never in sync with where you are. Tourmobile stops right in front of most attractions. On others we often had a long walk. Go Tourmobile. It's the best.
just came back from dc this past this weekend.my church was attending a conference in md andhad fellowship at the jefferson memorial. the day before me, my wife and sister got on the tourmobile.i had planned since the 90's to ride it but because of my army reserve commitments other ones, never made it. it was great the 25 dollars was worth it and the drivers were not reading off a script.we had a driver from another company tried to get us to hop on his bus but i was familiar with tourmobile and said no.we learned plenty of history and got plenty of pictures and memories.my nephew and his fiancee wants to do this trip and we recommended it to them...
Tourmobile employees have no compassion for the tourists they are being paid to serve. We were left sitting on hot tourmobile in Arlington for 35 minutes with the gates to the mobil "locked". I had 4 children with me, all in need of water, and I had to climb over the gate to bring this concern to the attention of our driver. When I did inform them of the problem the only resolution offered was that we could get off the bus and wait for the next one. When we finally got in and I got water for my children, I went to complain the manager. To my surprise not a single time in my conversation with him did even bother ask if all the children were okay, or could they help with them at all. He merely passed blame off to another group. When asked who I could talk with above him, I was told there was no one. He refused to give me an address or phone number I could use to contact someone above him. All in all a total disregard for the wellfare of the citizens they "claim" to service.
Unbelievable Tour of the city. Maybe I was lucky but the tourguide gave an unbelievable tour. He was a retired school teacher and knew his history of the city and the United States . He added little known facts and antedotes were great. His enthusiasm made me ride the entire trip throughout the city.Look for the retired school teacher.
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