Knott's Soak City U.S.A., Chula Vista

End of September 2011 I am vacationing with my family in Southern California. My kids wanted to go to a water park so I went online and purchased 2011 one-time tickets for the whole family. Paid the extra $3 for electronic delivery (???). Later that afternoon my spouse tells me that the park is closed for the season. I call up the customer service telephone and ask why are they selling tickets for 2011 when they have already closed their water parks? I also requested a refund. They were unable to issue a refund and we were told that we can use these tickets the next time we visit southern California. I can assure Knott's Berry crooks & Co. tnat none of my family and friends will get close to their parks. Ever!

My husband & I took my boys to the Soak City water park (on 8/13) and when stamped to get out of the park it gave me a Nasty allergic reaction. I called their offices, they sent me to First Aid and all she said was sorry you had an allergic reaction. Duh ... however we've been going there every year in summer & this has never happened to me before... I don't think it’s an allergic reaction! I think there was something on the stamp that caused this... some kind of bacteria or fungus... So now I am SOL & they won't reimburse me for medical or even the ticket I paid. What a JOKE!!! Moral of the story don’t stamp your arm to get out! Ask for a Guest Relations personnel to assist you with it. Just say last time you had an “allergic reaction”! I can’t find an over the counter Ointment to help this rash. Now I get to see the doctors and pay a $40 co-pay with whatever they prescribe.

It may only be the best water park in SD becuase it's the biggest & also kind of the only water park as well but it really is a fun place to bring the family for a day.. I can understand how there is some good reviews & some bad but really like any theme or water park it's going to come down to how packed it is.. Sure on a really hot summer day in SoCal it's going to be tough to find a place to sit and there are going to be lines.. But if you go on a normal summer day, specificly during the week, you're going to have a great time. It can be a little expensive but thats true of most major attractions now. All in all it's not a bad park & chances are that if you bring the kids for the day they're going to have fun. Oh & it's not too shabby if you're over 21 either because they serve alcohol and I heard that for 2011 they are actually putting in a little beach bar area.. Basically it's a great way to spend a day & it still is going to come in much cheaper than a day at the SD Zoo, Sea-World or Lego-land.

Those people complaining will complain everywhere they go and will never be happy. regardless of where they go. If you set your mind to having a goood time going into it and not to be petty then you will enjoy this place.

There was no place to sit. The local freeloaders with season passes puts their belongings on the chairs instead of renting a locker like the responsible people do. Then they run off and play. There is no place to sit down, People come by and comlain that you are sitting in their spot even though they weren't there. The management doesn't care. I'll never return.

We were there Sunday, June 29, 2008. The park is obviously old and quite run-down. Lots of old chipping paint and weeds. We got there early to try to avoid long lines. But they didn't open all the slides when the park opened so we waited in long lines even though there were not a lot of people there. The employees were helpful and friendly.

clean and safe, fun for almost every age group, we had a great time riding the wawe pool, and the kids, they just go crazy in here.

This place was awesome! Can't wait til our family goes again. =] Just bring mostly the older kids- about...10 or older, then you should be just fine and have lots of fun!

This place is a fun filled atmoshpere with lots of cool things to do IF you know when, where and how to go and so here are a few tips: Go in the middle of the week if possible. Probably a monday of tuesday. The crowds will be serverally less than on a weekend. DON'T PARK. Find a remote spot on the outskirts of the park and walk into it. $8 dollars is way overpriced and as a plus, walking is really good for you... The rides are really cool, but most are not for the really little kids but they do have a little kids area, but, If you want to acheive a maxim amount of fun for your buck, then only bring kids that are above 10 years old. People always complain that there will too many people, will it's a theme park! Duh! Theres always alot of people, but going on a weekday is the best option. On the weekend, the lines (realistically) are about 10-15 minutes long. However, on the weekday, there are only about 5-10 minutes long. Now, we come to the food. The food is really really overpriced, but it is good. I would think to eat a big breakfast before you enter the park and then eat a big dinner after you leave the park. That saves money! All these people have complained about everything I have talkedm about and I have provided an answer for each on of their complaints. The best time to go is early morning, however the crowds dissapear after 4 p.m. so keep that in mind. The Rides: With new rides in the park, it does offer variety and respect to the "hardcore" waterpark veterans. These rides are big and fast, so, as i said, keep the little little ones away. recap: 1.)Go in the middle of the week. 2.)Don't park, walk. 3.)Don't bring the little ones. 4.)Eat before & after going into the park. 5.)Have fun... In note to the lockers, they are very very small and aren't worth the price. What I would do is NOT bring any thing of value. Leave all Cell phones and wallets and try to bring exact cash amounts, (it's really not hard) and leave the cell phones and all other important items in the car! This park really has a relaxed attitude and the service is ok. Be on the watch for lifeguards, because they are strict and will boot you out if you misbehave. In the end, if you just want to get wet and have some fun with your friends, then this is a place to go. As a upper adult park it works, but as a whole family fun zone, well, thats another story...

If you like standing in line for at least 30 minutes for every single ride, then this is the place for you. If you like standing in line in the heat for approx 40 minutes for overpriced junk food, then this is the place for you. The wave pool was a 'sea' of humans - totally overflowing with people and dangerous. The river float was the same - you had to queue up for a float and the river was clogged with people. In the end people were swimming without floats because they got sick of waiting for one to become available. The amount of rides available for kids under 48" was extremely limited. The parking was 9 bucks; for the value you DON'T get inside the soak park the parking should be free. At least the piped music was good, and the giant bucket which emptied out every few minutes onto the enormous crowd waiting underneath was good. My recommendation - save yourself from a waste of time and money and don't ever, ever go there. other than that; we had a great day.