Disorganized Mess
By A Yahoo! Contributor, 5/22/11
Disorganized Mess... I returned videos on time -- handed them directly to sleep deprived people at the front. Received a call 5 days later from the store asking where they were. I told them they had been returned. 2 months later received a letter from the store claiming late fees. Obviously the videos were located in the store and hadn't been checked in properly. Wrote the manager an email, didnt get a response. Then get a letter from a collection agency. What a joke... Hope they go out of business.