Good stuff!
In response to the first reviewer who said the staff "couldn't be bothered" to help them - are you joking?!? The women and girls who work here are some of the most helpful and friendly people I have ever met. If they couldn't help you, they were most likely either extremely busy/short-staffed, you didn't express that you needed help with something or you were being rude. (Sorry but that's the truth.)
The buyers & owners are actually at the store most days, but everyone on staff is pretty knowledgable about the products and lines they are selling, and are more than willing to help you find what you need (except sometimes on Saturdays when it's a madhouse in there). Earthly Goods appeals to a wide variety of customers, which is also nice, and the shoe department is great as well.
In short - large botique, nice family owned buisness, helpful staff, I like it.