Castles-n-Coasters, Phoenix

Been coming here since 80's, pinball machines are not properly serviced, video games do not work correctly and worst of all, after buying a single ride ticket every yr...today we had to buy an all day pass just for one ride. Which we Did NOT do as we were only going 5o play for 2 hours, not all day at 4 pm. Forget you castle and coasters. We will go play elsewhere

The park opens at 10AM, but the rides don't open till 6PM...that makes the "all day" passes they sell sound like a rip off.

I did not like the entire ordeal with this phony park. It is suppose to be Arizona's family park filled with exciting rides. The main roller coaster, "Desert Storm" is a joke. It is not fast, plus they make you wait until they fill the seats on it. So you can wait there for up to 20 minutes. The price is way to high for this park, plus they do not keep it clean, teenagers cutting in lines, and just not a real theme park. If this is what Arizona calls a theme park, that says a lot about Arizona and the way they promote things. Arizona wanted to bring in a real theme park like Six flags but no go, they don't want to build a real theme park, so they figured this castles and coasters is the theme park here. A shame that this governor and our politicians do not want to build a real park with exciting roller coasters and rides so they can keep families from going to California. But if you like to be ripped off, go on rides that suck and always dirty with kids there working there who are rude to people, do not care about anyone just the money for nothing. If you are planning a trip to come to this "park" think about it and continue to California or Vegas where they have real thrill rides. Not this "theme park", which sucks is dirty and their arcade most of their games are broken or just take your money and not having any play time on them. So think about this state and how they handle things and then check out the rides there, the cost and most importantly, if it is crowded or even anyone there. If it looks empty then you know why, because they say they are open when they aren't plus waiting on the rides for them to fill up instead of just letting them go with even it half filled. I myself would never go back there, I don''t mind driving but to this place no, not anymore and they can keep it. Time for this state to build a real theme park, they have the land and plus think of all the jobs they can create and the revenue they can bring in, but again this is Arizona, the state of stupidity, and stupid politicians, and not trying to bring younger families here or keeping them here. You need a giant theme park here for people to come to besides for golf. Too many golf courses here, no family entertainment here, except for Rawhide, Tombstone and casinos. Nothing really here for families to go to, plus the water parks are too crowded as well. If you go to Castles and Coasters just keep in mind not to expect too much from it, just an ok experience not great, but closer to terrible. Just my thoughts.

I noticed b4 I got out the car there was no 1 in the park, people were leaving and the rides were standing still. I thought the park was closed. I asked 2 familes b4 I entered how was the place and both familes discribed it as not so fun thats why they were leaving at 2pm...I have a family of 6 and I came to Arizona for my kids spring break thinking castlesncoasters was the first place we will go. It looked fun and crowlded on the weekend so i wanted 2 wait till the weekday that way not that many people will be there and we wouldnt have to wait long in the lines. As we entered there was a nice customer leaving that gave my kids a free arcade play card that really had my kids exicited ...I had the $5 off unlimited park pass from our hotel thinking i will save money and when i tried using them the customer service rep said we cant use them on the weekday because they only have two rides going during the weekdays...i told them it doesnt say that on the park pass and i also told them I was willing to ride the two rides and play golf if they let me use it .they said it says call for park hrs, like that explains that u cannot use it on the weekday ..they refused to let me use the park pass so we just used the free arcade play card on the broken arcade games then we went to ride horses which was way worth the money. I will never go back

One word describes this theme park: Shocking. We arrived at this venue only to find out that it was completely closed. The question is, was it off-season or simply abandoned? (I hope for their sake that it was just off-seaon) Nonetheless, I do not find that I would ever attempt coming back. First impressions are a lot, and even though it was closed, it did not seem to be in a sanitary condition. Alternate adjectives to consider include: - Deserted; - Disappointing; and - Seedy.

This place is awesome.I loved the splash down and my children enjoyed the patriot coaster.Although the food was a little expensive.But other than that,my family loved it.Overall we spent about 72.00 dollars for three people and they were all day passes!Pretty good deal don't you think?We are definately going back.This was the best place we ever went to.

I was really disappointed, and I didn't have very high expectations. I figured it'd be a place with a few fun rides where I could spend a while riding. The place was so filthy it was disgusting, the coasters were short and disapppointing, and I wanted to leave soon after I got there. The arcade, though, is actually good. I would return for that.

This was an awful experience for the kids especially since we planned this as a family trip during my sons mid-tour from Iraq. This was a total waste of time for the smaller childern in the family due the minimum rides avaliable. This park is geared more towards those childern outside the five year old range but this isn't expressed before tickets are purchased. The roller coaster, Desert Storm, had so many shut downs no one felt comfortable getting on the ride, it closed down three times while we were there. We Observed a family get on the bumper carts with a small child that was even shorter and smaller than my two three year old granddaughters but we were told they couldn't ride even accompanied by adults. This was a double standard and this was also discrimmination by the operator. We even followed the family and spoke with them to confirm that they just got off the ride and they said yes. The father asked why didn't they let your two girls get on the ride with you, I said that I had no idea. There were really only three rides for the children to get on and and we were really upset at the amount of money spent for this terrible experience. They could have told us at the entrance, your smaller children will not be able to get on but three rides and then we would not have paid $20.00 dollars for each child and myself that couldnt ride anything due to my military disability after serving 24 years. The important questions were never asked and there were no customer service representatives nearby in the area to deal with these types of issues on the spot. I reported a safety issue when two young boys were jumping up and down on the bridge which was clearly marked no jumping or running. The staff didn't really seem to care and sent them off to continue spreading their havoc among those that paid hard earned money to have fun. This event was awful for our family and my son has to depart back to Iraq on the 4th of April with this being the final nad most upsetting part of his vacation home with the family, thanks for teaching us a valuable lesson.

The overall experience we had at Castles and Coasters was good; although, they did charge us more than the site advertises and with the coupon it was still a little overpriced on a scale with other amusement parks. My wife was riding the go carts and the kids working the ride were playing around and not watching what was going on and she was hit from behind by another cart. They still didnt take the fact that she was injured seriously. Overall the experience was good and compared to some of the other phoenix attractions, like football games, the food and drinks were fairly priced.

This park is like a retirement home for old carnival rides. It's relatively cheap but hey you get what you pay for. Be prepared for long lines, even for a sip of water.