Aqua Safari, Adolfo Lopez Mateos

Well i have dove with aqua safari on 3 sepearate occations in 2010 the last being Oct 2010. Now there is alot of good things to say about AQ. They are a very safe outfit with some good DM's and the 3rd tank for 15 bucks is a great deal. But there boats were like cattle cars with way to many people on the boat, which takes away from the expericnce. They would not go to the reefs we wanted to dive, it seems we went to the same dive sites over and over. Overall I think there are better dive outfits with more personalized service for the same price. Now there are also worse dive outfits aswell. Overall Aqua safari is middle of the road . I could name better outfits that I like but it comes down to personal pref.

Aqua Safari took such good care of us - the dive masters, the crew, the people in the shop and in the hotel - were all incredible. We felt completely safe and well cared for at all times. I can't say enough good about this place!

We just got back from Cozumel May 21'st. My son became Padi certified, and I got some great diving. I chose the Aqua Safari in because (1) I was tired of staying in fancy hotels with lots of amenities I never used (2) tired of paying tips for nothing--I tip, but for good service only.(3) I like the location of the Aqua Safari, right across the street from the boat dock. (4) great price, package deals for the two of us. I was totally pleased at the cleanliness of the place. The hotel room is basic--no t.v. (great for getting my son out of the room!), no clocks,etc; The beds were very comfortable; the air conditioning worked consistently well. When 2 light bulbs went out they were repaired within 10 minutes. I got sick one day, and they graciously sent someone to check on me. The only negative on the hotel is it is on the main drag so to go anywhere on the waterfront street you are inundated with sellers; however everyone was polite and not too pushy. We found if we went one street up we avoided most busking. As for the diving, The dive shop is 100% professional and safety concerned. While we were there we met a couple from another dive group where i believe 3 people had been bent in one day!. There was no chance of that with the Aqua Safari divemasters. Every safety step was followed, from outfitting in the shop to the boat stops for swimming only when we were too close to the next dive site timewise to dive again. Everyone was friendly but insistent on safety. My son had never been exposed to diving, and wasn't sure he wanted to learn. Also he's 21 and has a little testosterone poisioning about being told what to do. However he came back from the first class, for which he was the only student, absolutely raving about Gabriel the instructor. Sean (my son) got to see a lot of neat creatures the very first day and that sold him. He said Gabriel was the best teacher he'd ever met When we go back we will definitely stay at Aqua Safari and dive with them. .

Go here if you need SCUBA certification. My wife is one of those who panics when she gets water in her mouth or eyes. She thought for our 30th anniversary she would learn to SCUBA dive. I had my reservations but in no time Roberto had her confident and she finished on time to dive with the rest of us on our anniversary date, Roberto even took complementary underwater photos of us! You can't beat that!

We had a wonderful time in Cozumel. The hotel was basic but very clean with friendly cleaning staff and the front desk staff. For people who don't want to hang around the hotel but want to go diving (my wife and I) or go shopping (our daughters), the downtown location across the street from the boat dock, was ideal. The dive company, Aqua Safari, was a very dependable company with well trained and friendly diving crew. We DID have one problem, however. After reviewing our diving records, the owner and manager of the shop, Bill Horn, REFUSED to let us dive unless we agreed to take a mandatory "refresher course" for $70.00 per person, because our last dive was 3 years ago. He was especially concerned about our 18 year old daughter who became certified in 2006 and had logged in 6 days of diving in Hawaii after that. Because we were already there and had pre-paid, we felt that our hands were tied at that moment WE THINK THAT THIS "RULE" OF HIS SHOULD HAVE BEEN SPELLED OUT IN OUR CONTRACT/AGREEMENT BEFORE WE AGREED TO THE DIVE VACATION. When we asked why this was not done, he replied "Because then the people would just lie and write that they dived more recently." We understand his point, and his liability issue if one of us got hurt, BUT I think there is an obligation for the arranger of the dive vacation, to warn the applicants that if they haven't dived recently (Bill states his limit is 2 or more years since the last dive) a refresher course may be required, and not included in the packages. We ended up taking the class which included a video review, beach practice, and a boat dive. Looking back, I think the review was good for us, but we just didn't like the SURPRISE that was sprung on us when we were already there. He let us substitute one of the paid dives for the refresher, so at least, we got to do one boat dive that day.

Aqua Safari has great service from the shop staff to the dive boats. You always see the same staff year after year. Their safety is unprecedent. There are 2 dive masters in the water with you and they are attentive showing divers great stuff. The boats are just across the street from the shop and they have plenty of very secure dive equipment storage. I recomended them highly you can not do better.

Aqua Safari is a class act in diving. Their instructors are simply the best and go all the way to look out for your safety. They don't miss a thing and as well as making sure your safe, they make sure your dive is enjoyable.

Aqua Safari is the only address you need to know in Cozumel if you just want to dive. Their staff are friendly and super competent, while knowing how to have fun. Location is perfect, being downtown and fronting their own dock, convenient and just quiet enough. My sister and I knew nothing about underwater when we came to them to be certified..even had fear of water. Now we are two fish hooked on diving. Our instructor Ricardo G. is best instructor imaginable-- knowledgeable patient great teacher, and we felt compeletely safe and confident. Even while training he'd point to sea horses. Fun, but he made sure we mastered the drills-- it was the perfect vacation where we actually learned alot while having the world of fun. The boat's captain brought us to best diving sites(what great reefs! the best in the caribbean!), showing us various different kinds of reefs. Deckmen also awesome, down-to-earth friendly with awesome service, always right there just before you realize you could use help. Aqua Safari rocks!

Aqua Safari is the best dive shop I have ever worked with. Their rates are fabulous only $60 U.S. for a morning two tank dive, and only $ 9 US for a third tank in the afternoon. The crew is excellent. They emphasize safety, use a wide variety of dive sites , and never rush you. I have had dives as long as 80 minutes and most dives are about 60 minutes. The shop owner is almost always on site and is very involved ensuring safety and comfort for divers of all skill and experience levels. The shop provides excellent gear rinsing and storage at no charge. All of their boats (they have 5) are comfortable, have toilets and are never overcrowded. I wholeheartedly recommend Aqua Safari for all your diving adventures.

Since this was my first true, certified diving trip....the crew was the best! Much better than what I've noticed in the US...sorry US!! Paulo, Jose, and their crew were fun, patient, knowledgable, and great guides.... When I return to Cozumel I'll DEFINITELY stay at the hotel (#1 room) and dive with them again! Thanks for a great time! Pati