This music store has come a long way since it first opened its doors in a seedy part of Montreal in 1965. Today, the Toronto ... More
Steve's Music Store
This music store has come a long way since it first opened its doors in a seedy part of Montreal in 1965. Today, the Toronto store is massive and there's also a third store in Ottawa. There's no great secret to its success: the ability to provide musicians, both amateur and professional, with the musical equipment they demand. The store also sports a sheet music section, public address systems and equipment rentals.
I've been searching for a few answers to getting the perfect birthday gift for my boyfriend...the staff at steve's was the most comprehensive and knowledgable staff i've encountered! They got me the answers i needed and helped me pull off an amazing birthday for my guy! THANK YOU!
I'm, 19 years old and many people chose not to help me out when i walk into a store (especially music stores). At steve's, however, two employees were helping me out for as long as i needed it knowing i wasnt going to buy anything that day. Great atmosphere, great people.
Selection was good, prices were quite good. However staff were unfriendly unless you were buying something, and didn't seem to want me to try out a guitar unless I was going to buy it. Shot a dirty look at me when I went to set a bass up myself. I suggest you avoid this store unless you know what you want and how it sounds before hand. The Arts in Newmarket ON or Gilbert Guitars in Barrie ON are much better places to go
We were tired and grumpy, driving from Montréal to Toronto at around 8am after playing a show the previous night and not getting to bed before 5am. We were going to Toronto to play a show, and half-way between Kingston and Toronto we realized that we were missing some basic things that had gone missing the previous night: microphone, some midi cables and some stands (good ol' Montréal!). We were playing right on Queen St. West, with four other bands, and knew that we wouldn't have time to go running around to shop for stuff and try to get the best price, so we would have to go to Steve's Music.
We are used to the atmosphere at the Montréal store, where at the best of times someone will eventually pay attention to you (though to be fair to the Montréal staff, this has improved over the past year, especially at the front counter). We walked into the Toronto store, and were cordially greeted right at the front counter. One guy got us our strings right away, offered us a discount via a Steve's rewards program (no one in Montréal told us about this), and within ten minutes we had our mics, cables and a sweet deal on a used pedal. Another staff member introduced us to some friends of hers who were there at the same time as us who were on the same bill.
We hung around and chatted with the staff, one of the managers, and I was blown away by the atmosphere in there... you wouldn't get that at Archambault or L&M, not in my experience anyways.
Acoustic Guitar Dept sucks! Be warned these guys act like they are on commission. All I wanted was a good sounding acoustic guitar. The 20 something salesperson was nice enough and uses cool riff to show off the guitar. But on closer examination most of the guitars were poor quality - I did a lot of research - so I know. But soon I felt like I was in a used car dealership. Staff would simply downplay any problems and nicely tell you that you are too picky. They used kid-stuff tricks like - having other staff come by to say great things about the guitar, and worse - to get me to buy a 'buzzing' guitar they actually tuned it down while claiming to have 'set-it-up'! When I got home and put it into proper tuning the buzz came back! Now on my 3rd trip to the store - they said the buzzing was part of the sound but finally raised the strings/action to remove the buzzing. Not happy with the action. Poor selection means not much to exchange it for. They have a no- return policy - says it all.
The place saved my marriage. I brought my wife's old and cracked acoustic guitar in to get a repair estimate, figuring it was a goner, but the guy said he could fix it up for a measly $65 and it was ready even before he said it would be.
Not only that, but the staff's really nice to my teenagers--tons of stores don't treat teens that great; Steve's makes them feel welcome and lets'em try the gear. I love going into that store. They even have awesome greeters for when you arrive and see-ya-later-sayers for when you're going.
Oh yea.. another great thing about Steve's... I asked the clerk which riffs customers play most when they try out the electric guitars and he laughs and pulls a sheet out from behind the counter. They were actually keeping track that week. (It was Seven-Nation Army, incidentally. Go figure)
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