This music store has come a long way since it first opened its doors in a seedy part of Montreal in 1965. Today, the Toronto ... More
Steve's Music Store
This music store has come a long way since it first opened its doors in a seedy part of Montreal in 1965. Today, the Toronto store is massive and there's also a third store in Ottawa. There's no great secret to its success: the ability to provide musicians, both amateur and professional, with the musical equipment they demand. The store also sports a sheet music section, public address systems and equipment rentals.
Selection was good, prices were quite good. However staff were unfriendly unless you were buying something, and didn't seem to want me to try out a guitar unless I was going to buy it. Shot a dirty look at me when I went to set a bass up myself. I suggest you avoid this store unless you know what you want and how it sounds before hand. The Arts in Newmarket ON or Gilbert Guitars in Barrie ON are much better places to go
Acoustic Guitar Dept sucks! Be warned these guys act like they are on commission. All I wanted was a good sounding acoustic guitar. The 20 something salesperson was nice enough and uses cool riff to show off the guitar. But on closer examination most of the guitars were poor quality - I did a lot of research - so I know. But soon I felt like I was in a used car dealership. Staff would simply downplay any problems and nicely tell you that you are too picky. They used kid-stuff tricks like - having other staff come by to say great things about the guitar, and worse - to get me to buy a 'buzzing' guitar they actually tuned it down while claiming to have 'set-it-up'! When I got home and put it into proper tuning the buzz came back! Now on my 3rd trip to the store - they said the buzzing was part of the sound but finally raised the strings/action to remove the buzzing. Not happy with the action. Poor selection means not much to exchange it for. They have a no- return policy - says it all.
We ordered an ION Drum Kit for our PS3. It stopped working within 1 hour so we tried to return it to Steve's. Despite three phone calls and several e-mails we have not received any response from Steve's Music.
there are great things about this place. they carry a lot of brands so there is an awesome selection of gear and the prices are great as well BUT the atmosphere sucks. every time i had someone help me out they were either a smart ass or seemed like they would really rather be doing something and weren't too thrilled about helping me out.
it always feels crowded and i hate going back and forth between the cash and the people who give you your actual receipt.. what is it with that odd set up (which is even worst when the place is full of people)
hate how it's set up
not crazy about the staff
dislike the unconventional process you have to go through to pay for something.
good selection and prices but i can find the same stuff for about the same price elsewhere
change your staff and let people pay and get their receipts in ONE place instead of having to wander around back and fourth and i'll come back.
(i always tell people not to go into steve's unless they have something in stock that another store doesn't and you NEED it now)
What I liked about this place was that when I walked into the acoustic department, it felt like guitar heaven. Why? because the displays of guitars were very neat and arranged in an easy to navigate way. I found many choices in my price range pretty fast...so many to choose from. The prices were very good. The most variety of guitars I have never seen. Definitely the best guitar store in the city. However, they didn't have what I wanted...I'm really picky. But the sales person was cool and helpful..I told him what music style I wanted to learn and he begun to play it right then and there. This place really feels alive...many guitarists in there when I was there.
The place saved my marriage. I brought my wife's old and cracked acoustic guitar in to get a repair estimate, figuring it was a goner, but the guy said he could fix it up for a measly $65 and it was ready even before he said it would be.
Not only that, but the staff's really nice to my teenagers--tons of stores don't treat teens that great; Steve's makes them feel welcome and lets'em try the gear. I love going into that store. They even have awesome greeters for when you arrive and see-ya-later-sayers for when you're going.
Oh yea.. another great thing about Steve's... I asked the clerk which riffs customers play most when they try out the electric guitars and he laughs and pulls a sheet out from behind the counter. They were actually keeping track that week. (It was Seven-Nation Army, incidentally. Go figure)
This is the Wal Mart of music stores. But, with attitude. I go into the store to ask about drum machines and I get a 20 year old sales rep who thinks working at Steves is the answer to all careers. Instead of answering questions, they ask them. The same thing happened in the guitar dept. I needed to buy guitar machine heads and had the rep insist I buy these ones, not those ones... Im glad I stuck to my guns. The autographed pictures of famous people thanking the store is the only evidence that tries to convince me that I'm in the right place. Whew, I don't plan on ever stepping foot in there again. There are at least 3 better music outlets in GTA. Its worth your while to find them.
Is a great store and people are very friendly... the web site should show more of what they sell at the store cause it doesn't show a lot.
Great selection on music stuff!!!
Will go back again.
What I did not like? Well... too many young people hanging out at the front counter that like to say that they work there but they don't really do anything. It can be very crowded.
other than that is a cool place to buy gear.!!
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