Provence, Toronto

My husband made a reservation at this restaurant for my birthday and when we arrived, two waiters were already standing at the entrance(the older one looked like the owner though both were in waiter attire) . The restaurant was empty and we were the first patrons. A couple was walking up behind us. When we walked up to the two waiters, I smiled and before I had a chance to tell them that we had a reservation, this older waiter who looked like the owner gave me a blank look, brushed me aside and then greeted the couple behind me with a huge smile and big welcome and proceeded to take them to a table. My husband and I stood there feeling embarrassed since we were totally ignored. We then had to move out of this waiter/owner's way so that he could greet this other couple and bring them to a table. The other younger waiter was also shocked by the treatment that we got that he just stood there not knowing what to do. We then proceeded to tell him that we had a reservation, and he kindly brought us to a table. We figured that the couple behind us must be frequent customers. The reception that we got as first time customers spoiled my appetite and even though the food was OK, it turned out to be a sour experience. My suggestion is that if you are a customer that they know, you probably would get friendly service, but avoid this restaurant if you are a first time customer. You get treated as a second class citizen.