This hot spot is Chinatown's most popular Vietnamese restaurant. Translated, the name means Hung's Soup and while lines are long, this is definitely ... More
Pho Hung Vietnamese Restaurant
This hot spot is Chinatown's most popular Vietnamese restaurant. Translated, the name means Hung's Soup and while lines are long, this is definitely no soup kitchen. Chef Tony Nguyen serves up different soup-based entrees that include one bowl with rice noodles, onion slices and a hot beef broth that cooks the raw sirloin as you enjoy the meal. Another is a variation of fish stew that floats a deep-fried fish ball in a shellfish broth.
We I definitely love the soup but the service is awful!!! I would rather go to another pho place in the city but this one! The service is horrible. We went there last week, 8 of us, 1st, they didnt sit us together then the owner told us that sharing is not allowed otherwise they'll have to charge us $4.75 per sharing (i think its ridicilous!!!), then when we asked for hot tea they said they'll have to take the cold tea from us since one tea pot is allowed per table, half way through the meal we were given the bill (how rude can they get!)... to make it worse they added a 15% tip (party of five or more they automatically add the tip!)!!! I can not believe how rude they treat their customers!!!
Oh yeah... the people behind us.. they were told that they were taking a long time to finifh there meal when in fact they are only sharing one meal!!!
The food here was good but it is always packed weekend lunch hours. looks like people can't get enough of pho hung. many people complained that the servers were rude and rushed diners out - But hey, you can't blame them. If there's a large line up outside, they have no choice but to hurry you out. Don't only think abuot yourselves, the people lining up waiting for a seat are probably just as hungry + the time you sat there than you. Place could look a bit better. but food is above average compared to other places. Would eat there again. In fact, maybe tommorow...
My friend and I were looking for a place to eat and we found that Pho Hung was packed with more people than the other restaurants, so we decided to give it a try.
Once inside, we quickly placed our orders and we were given a pot of tea and tea cups....
I then took 2 pairs of chopsticks and rinsed them with some tea. Somehow this made the store owner (a middle-aged, Asian (probably Vietnamese) guy) came over and started yelling at me saying:
"I DO NOT provide tea for CLEANING!"
"I provide tea for DRINKING, do you UNDERSTAND?"
"Are you going to drink the tea now?" (after I rinsed the chopsticks)
I just ignored him.
At first glance Pho Hung looked like a decent place to dine- it seemed busy and they seemed willing to accomodate. However it turned out that the service was HORRIBLE and RUDE, the food was mediocre and the ambience was stuffy.
The owner/manager was one of the rudest people I have ever met! He STATED to us that the tip was included and basically wanted us to hurry up and pay and get out!! VERY RUDE!! He should NOT be in the hospitality industry!
I will never return to dine here and I suggest that no one support such an owner.
There is only one word to describe my first visit to Pho Hung on Spadina - REPULSIVE!
I ordered a bowl of "pho" and it was just nasty. The luke warm temperature of the soup made the blood juices run from the rare beef and turned my soup pink. The texture of the beef was chewy & rubbery.
The server/owner slapped the bill on the table (when I didn't ask for it) and simply stood there until he got his money. When I commented about his rudeness, all he cared about was getting me out and next set of people in!
To top everything, they had the nerve to include a 10% tip on the bill.
Please save yourself the agony and don't bother with this place.
My friends and I went to this restaurant and our experience was plain awful! They wouldn't sit us together and so they separated us into 2 tables. When one of the orders of pho noodles came, it was the wrong order so we sent it back. A few minutes later, they brought back the exact same bowl of noodles and insisted this was the order. Halfway through our meal, the owner of the restaurant came and wanted us to move over so they could have one of our tables. When we were about 3/4 done our meal, the owner dropped the bill onto our table (hint hint, hurry up!) When we finished eating, we picked up the bill and the owner came over and stood over watching us. We asked him for a few minutes but he came back in less than a minute and stood over us again. On the bill, we even noticed they had included a 10% tip onto our tab. Unbelievable!!
Our entire lunch did not even take more than 1/2 hour. The service was poor and the staff downright rude - what do you expect when the owners set such an example?? We were so disgusted and disappointed with this experience. You can bet no one from our office will ever visit again! Save yourself the trip and find another Vietnamese restaurant - there are a few great ones just down the street!!
A group of us went to Pho Hung last week - this was our second visit and the last one to be sure. Our server was very rude and impatient. During the meal while 4 people were eating their soups the owner wanted them all to move so they could take the extra table that was there (even though they sat those 4 at that table - refusing to seat us all together when we came in). The server was rude about 2 people sharing a lunch and even more unpleasant when asked for a fork.
My meal was horrid - the meat was tough and tasted like it had been cooked days before it was served. Another dinner had a large shrimp which was described as drier than dried cod.
The bill was thrown onto our table before we had finished eating and from that point a "gentleman" who I assume was the owner hovered over us until we paid and got out. To add insult to injury they added their own tip - which was not at all deserved. When we told him how rude they were he just ignored us.
If this is the way Pho Hung is going to treat their customers, they will soon lose the line-ups at the door. They have certainly lost the 9 of that were at lunch that day and anyone else who asks for our opinion! This restaurant's food and hospitality are the worst I have ever experienced in Toronto. Do yourself a favour and go elsewhere.
The place is always packed ... and rightly so! The food is great and reasonably priced. their pho soups are terrific and tasteful. Never miss this place when visiting downtown/Spadina area. Really worth the trip!
No doublt, this is one of the best Vietnamese restaurant in China town. Everytime I and my friends want to eat something in China town, then pho Hung is always the first choice. Their service is a bit slow, and the place usually crowded at meal time. But over all of that, the food is absolutely delicious, specially "pho". Great Vietnamese restaurant, even better price.
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