Canada's oldest department store, incorporated in 1670 when a royal charter was granted by King Charles II, is alive and ... More
Hudson's Bay Company (The Bay)
Canada's oldest department store, incorporated in 1670 when a royal charter was granted by King Charles II, is alive and well in the new millennium. The Rideau Centre location has just about every department imaginable: beauty salon, dry cleaners, optical center, watch repair, wigs, souvenirs, restaurant, name-brand fashions, cosmetics and gift registry. A solarium passage over Rideau Street allows shoppers to enter the store on the second floor. Ground level entrances lead to the Byward Market . Another Bay store is located in the St-Laurent Shopping Centre .
S YOU WITH THE PROBLEM WITH THE WASHROOMS - WHY DO YOU KEEP HANGING AROUND THEM ANYWAYS. ARE YOU ONE OF THOSE PEOPLE THAT SPEND MOST OF THEIR TIME IN SHOPPING MALL WASHRROMS. SHAME ON YOU! F....EN PERVERT
- YOU WITH THE WATCH PROBLEM - CK WATCH IS A CHEAP PIECE OF SH.T ANYWAYS. AND IT WAS PROBABLY BROKEN BEFORE YOU BROUGHT IT TO THE STORE
- PERVERTS AND LIARS LOTS OF THEM IN OTTAWA.
the bay watch repair ottawa not to be trusted brought a watch for batterie change the put the wrong one and broke my Calvin Klein watch because of thickness of the wrong batt there for braking my movement they say my watch was broke before I brought to theme incompeteant,liars,DO NOT TRUST THEME WITH YOUR PRECIOUS jewellery or watches
Shame on you The Bay
I went to have a trim at the Bay, thinking it would be, as it always have been, a simple thing. However, this time it was not. The woman was apparently in a foul mood and after she showed me how much she suggested trimming off my hair (some 3-4 cm-s), I accepted, saying that it could be a touch more too, if she thought it would be best, I left it to her. She asked me to remove my glasses and got to work. In the meantime, she used a bottle of water to spray on my hair, but not only on the lower part that needed trimming but as high up as my eyes and she kept spraying it right into my face, that I kept drying with my hands as she went on. She also didn't want me to cross my legs (one had been broken and it was easier to hold it that way) as she said it was "not good for haircutting". I let her work and I closed my eyes, unable to see what she was doing without my glasses on. And when she showed me I was aghast. She did not trim but cut at least 8-10cms instead of the proposed 3-4cms. I said that it was pretty short... she retorted, it will be healthy for me. Friendliness was totally absent from this experience, but she also went overboard cutting off so much. I'd recommend that anyone going there should be extra careful to explain how much exactly to have trimmed.
I had to wait 20 minutes at the watch counter for someone to help me. I tried to call the store the other day, and was on hold for 10 mins before i decided to hang up. The customer associated were fine, but the store needs some serious managment replacement.
The bay in Ste Catherine St. store gave us a 5-hr window for a mattress set delivery, one week after purchase. Delivery date arrives, hour-5 comes and goes - no delivery - no call from the Bay. We called the customer service number provided but was immediately informed that they do not have direct access to their delivery men. They ask us to call back when they received they're delivery reports. A few minutes later the "delivery man" calls(huh? I thought they could not be directly accessed) to inform us there has been accident. When asked why no one called to inform us, he simply replied, "Er, don't know" then he hung up. It was at this point that we decided to cancel our order. Customer service was another waste of precious time as they informed us that it takes 48-72 hours to process refunds and someone will contact us. After 4 days, still no call. A third attempt yielded yet another advise to contact the sales rep responsible for the sale. She is MIA, when dialed, her phone number rings endlessly and her email bounces back. Nobody seems to know how to get things done properly and it's frustrating. Total waste of time. Shop elsewhere Montreal.
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