Victoria Bug Zoo, Victoria

Owner is just after money at all cost no matter how ridiculous. Refused to go in and get me when my infant son who was in the lobby with my husband awoke and needed nursing. Instead told my husband to go in and she charged him full price to go in for 10 seconds to tell me the baby needed to be fed. (my cell phone had died) Refused to refund the money because he had set foot in the doors. Rude and insensitive. Also overheard her making a rude comment about another customer in the store area. She has no customer service skills. Very small inside and crowded. Overpriced.

We loved everything about our experience at the Bug Zoo. Even the giftshop was great. This place is fun for adults too (we didn't have any kids with us and glad we didn't - why don't parents control their children better in public?). The assortment of "bugs" they have is extraordinary and the tour was very interesting. It was affordable and probably the best thing we did in Victoria! We encourage everyone to go to the Victoria Bug Zoo.

My husband and children loved the bug zoo, and the staff doing the tours were apparently excellent. The owner, however, was not so nice. I was berated for not going in ( I don't like bugs) and when I asked if I could take my husband's backpack to him so they could stay as long as they wanted, she went a little nuts, to say the least. No matter how great the attraction, customer service should never be overlooked. She refused to let me run it into him as I had not paid admission, refused to take my purse as collateral to ensure I would be back in 30 seconds, and claimed she could not leave the desk, after venturing over to the convenience store across the way. We will not return.

I was shocked by how much I learned and was thrilled at a chnce to touch all these interesting creepy-crawlies. I learned more about ants than ever before and I'm 60 years old. I wasn't sure what to expect but I would recommend this to anyone who isn't phobic about bugs.

My husband and I didn't know what to expect or if the Bug Zoo was ok to go to without kids but it is great and kids are not required! We LOVED it! We had fun and learned about all kinds of strange and interesting creatures. (We were glad to have left the kids at home so that we could enjoy the tour at our own pace.) The Zoo is really well done, well lit, comfortable temperature, clean and not at all scary. Fascinating! The best thing we did in Victoria and for only $8 well worth the money!

I loved the "Bug Zoo, it was quite the experience , I mean how often do you get the chance to hold a tarantula or a scorpion. How exciting.

After doing several of the other standard things in the Victoria area and having most of them come up a bit short, we worried about this just being another tourist trappy type of place with little value. As it turns out it was our best experience in Victoria on our two day stay. While the exhibit is in a fairly small area bugs are small, too and they pack a lot of entertainment in those two rooms. The staff are very knowledgeable and very good with children. (Although we are 50+ yr old adults without children.) What we found was an unexpected jewel. Don't miss this one if you are in Victoria.

We were very disappointed with the Victoria Bug Zoo. While the exhibits and tour guides were MOST interesting, we were highly disappointed to see that it took place in only two rooms, and the heat was extreme. Poor ventilation, no air conditioner - on a cool day outside, the rooms were stifling. We have four children 10 and under. They had to leave numerous times to sit outside, as did other people, due to heat exhaustion. The staff were less than courteous when we mentioned it. Incoming people asked about it, and were told it was for the health of the bugs- unfortunately some were found dead on our tour. The kids did enjoy it. Though, parents should monitor the children (if you choose to go) for signs of heat exhaustion. Bring water with you. It was not very expensive, but not worth the discomfort.

My daughter loved the Bug Zoo. It is a small place, great bugs and information, the only thing we thought was that for $10 a person you should get a little more for your money.

I loved the bug Zoo. The guides were very knowledgeable and personable. I got to hold all sorts of bugs. I didn't expect the zoo to be so small (only two rooms)however,this does not mean that they don't have lots of bugs. It was also very warm inside, I quess to keep the bugs happy. I think this is a great place to take kids and visitors to victoria. I highly recommend it, and I look forward to my next visit.