most rudely i've ever been treated!
So on a beautiful Sunday morning, the patio looked appealing, and we decided to try the Sunshine Diner. My friend and I were meeting 2 others for brunch a little later on, but seeing the lineup, we decided to get in line to try and get one of the attractive patio tables in time for our friends' arrival in about 20 minutes. By some fluke (a bunch of people leaving at the same time), we were seated at a patio table pretty quickly, and decided to order some drinks while we waited. The drinks arrived promptly, but about 5 minutes later, a man who I assume was the owner or manager arrived and asked us how long it would be before our friends arrived, because, he pointed out, we had been sitting here at least 5 or 10 minutes already without ordering. We replied - a little put off - that they should be along in about 10 minutes, if that was alright. He then asked if we could call them and ask them to hurry up because they were holding the table for them. We replied that they were already on their way, so there wasn't really anything we could do to speed it along. Exactly 10 minutes later, when our friends had not yet arrived, the owner arrived again to notify us that he was going to take our table away since, as he said, we had been there for "at least 20 minutes" before he talked to us the first time, and it had been another 15 and they were still not here. Although this was obviously inconsistent with what he had stated earlier, and he tried to nitpick with me about the timing of our arrival, we were so offended at this point that we decided to leave (permanently) and eat somewhere else.
Now, I understand that it is a busy place, and that the restaurant loses money if they are not cranking people continually through the $10 eggs benedict factory. But come on. How much money would he really have made on those 2 seats in the 15 minutes it took for our friends to get there - like some small fraction of $20 on 2 breakfasts? Compare that with the $40 every weekend he could have had if it had become our new favorite breakfast place, and then multiply that by the dozens of people I'm going to tell about how rudely we were treated by this manager's money-grubbing bad attitude. And anyway, if those 15 minutes had come *after* we had received our food (say we were eating slowly), I'm sure no restaurateur would dream of hovering over customers telling them it had taken them 10 minutes too long to eat and there were other customers waiting, right? I don't really see how this is any less rude.
Overall, while the food on neighbouring tables looked pretty tasty, it seemed really overpriced. This nickel-and-diming attitude seemed to extend to the whole menu (which we had plenty of time to study): $1.50 extra if you want potatoes, $2.00 extra if you want to share a meal. I guess eat here if you enjoy feeling like you've got a dollar sign painted on your head, because that is exactly how the management thinks of you.
We won't be back.