McBain Camera has been trading for over 50 years. It is a large two-floor corner building and it is difficult to miss. It ... More
McBain Camera has been trading for over 50 years. It is a large two-floor corner building and it is difficult to miss. It offers a wide range of leading brand name cameras such as Nikon and Canon. A friendly, knowledgeable staff is on hand to advise you on your purchase. The store operates one-hour photo processing and a framing service from a wide selection of quality frames.
I deal with McBain only when necessary; otherwise I will not give any more of my money to them. It is far too often that staff acts with annoyance when asked simple questions. This is not to say that I have not received adequate or even excellent service at times; however, it is very apparent that the staff is burnt out from answering the same questions time and again and because many customers come to “kick the tires”. I understand that much of the staff are students who wish to work in a field in which they have a passion, but their first commitment in a retail job should be excellent customer service and not the opportunity to simply hang out with their friends around very expensive camera equipment. As a customer who has spent far too much money on a hobby and a passion I expect the same level of service when I spend $1000+ and when I ask about a $300 camera. Sadly the service at McBain appears to be directly linked to the amount of money being spent.
Very rude salesman. They kept trying to pressure me into buying something i didn't want or even need. He could tell i didn't know anything about cameras and was using that fact to try to con me into a sale. Not impressed and will never shop here. On a side note the store looks very shabby from the outside and the inside is even worse. Shop at Vistek or London Drugs they have better prices anyways.
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