Chicago Chophouse, Calgary

I have dined at every steakhouse in the city over the years. Chicago Chophouse has great steaks but the reason why they win me over each time is the service. The staff and especially the managers make you feel that you are the most important customers each time. "AKI IS THE BOMB"

I had the pleasure at dining at Chicago Chophouse this past week and I must say it was one of the best experiences that I ever had. When we firsted walked into the door we were greated by a beautiful young lady. Our server was very attentive and passionate about her job. The food was excellent and had to be one of the better steaks in the city. We will be back on a regular basis. On a side note the manager on dutie went outside to get us a cab! He held the door open for us and wished us a great evening....nice little touch

Loved the atmosphere, wait staff and wine list. Bit pricey but overall great experience. Try their steaks, seriously delicious. Also a great lunch menu for downtowners. A must for any serious steak lovers.

We dine out often, and were excited to try out Chophouse. It turned into a place we will not go back to. We were the only table upstairs, and maybe 5 downstairs on a Saturday evening yet the service was SLOW! Our drinks (water and beer) took over 10 minutes to come, our bread another 15 after ordering, and our food another 35. The steaks range from $35-48, and come A la carte. Literally just a chunk of steak on a plate period, they are good, very good in fact but you can’t just eat meat for a meal gross. Sides start at $11.00, we got the mushrooms to share and they were just ok- had the burned pan taste to them nothing special at all. Overall we will not go back.

We were shown to a table and totally ignored for 15 minutes. Our wine took 35 minutes to appear. Our server was more interested in serving a table of 8 sitting beside us as obviously she would get a larger tip. Every other table had bread, we had to ask for ours. The food was OK but the poor service spoilt the whole evening. Go to Caesars instead where the service is much better.

well it wasnt anything special, the steaks at Vintage and Murriettas are just as good but with better atmosphere and service! We found the service staff to be a touch presumptuous, and flighty. We figured that such a high end place would have more 'experienced' management. I have been in the restaurant business for quite some time in Toronto and have never given control of any high end establishment to a mangement team that looks like they just finished working at an Earl's or Joey Tomatoe's. Expected more, got less.

I recently had the delight to dine at Chicago Chophouse. This place is a great place to entertain a business client, a family gathering or even host a party in one of their private dining rooms in the lower level. From the moment we entered the door to the moment we left the staff at Chicago Chophouse treated us like royalty. The Dry Aged Beef is absolutely incredible, intensely flavoured super tender and almost melts in your mouth delicious! We finished the evening off with a bottle of Ice Wine from their extensive wine list. This place may be a little pricy for some, however for those who appreciate delicious steaks, awesome wine and great service; Try it out for your self!!

Walked into a totally disorganized restaurant. Hostess didnt seat us just pointed into the lounge and said "Take a seat". Sat down and was served resonably fast, but our entrees arrived about 2 minutes BEFORE our appetizers, our entrees werent cooked as we had orded them at all. We had waited about 45 min for even that to happen. The table next to us ordered after we did, got thier food, and were almost done eating by the time our stuff started arriving. We told our server our steaks werent cooked correctly, and she agreed, and took our food back to the kitchen for us. We figured it wouldnt be all that long considering we had already waited 45 min to get it in the first place. Apparently, I was wrong. Waited ANOTHER 30 minutes after they were brought out again, my steak was ordered medium and came out cold in the center and looked more like chicago-style ( burnt on the outside, blue rare in the center). We informed our server again, she immediately apologized profusely for our wait, and the food and asked if she could either get us something else, or ask the kitchen to redo our order for us. We told her we would just eat it, as we were very hungry by that point. We watched our server talk to a manager both times and he still NEVER approached our table, merely walking briskly by to personally seat what seemed to be some drinking buddies. I dont really think I should have to ask to talk to a manager when there were obvious problems with our food at a restaurant like this one is supposed to be, well should be considering the prices! He should have came over at the first sign of a problem, and maybe brought our food to us. Not sitting at some table being chatty and schmoozing them while we were watching him drink wine, and eat dinner. We ate, left and nothing had been taken off of our bill, even though from the time of ordering our food it took about an hour and 15 minutes for our food to come out for the second time! Appreciate your guests! We wont be returning.

I dined at the chophouse with my husband and I thought the service was top notch. The steaks are dry aged, anyone that knows anything about steaks realizes that this drives the price up immensley but the taste can not be matched. If you are on a budget this is not the place for you and may be turned off but if you enjoy dining try this place out! Well worth the $. I've been there a couple times and really enjoy the baked mushrooms. YUMMMM