There seems to be a number of Vietnamese and Thai restaurants springing up in the city, but the Bogolac Saigon Restaurant is arguably one of the best. ... More
Bagolac Saigon Restaurant
There seems to be a number of Vietnamese and Thai restaurants springing up in the city, but the Bogolac Saigon Restaurant is arguably one of the best. Located near Chinook Center, it is a quaint little restaurant that seats approximately 95 people. The atmosphere is bustling and the service is quick and friendly. Lunchtimes are busy, so if you don't want to stand in line, get there early. The Bagolac offers over 150 Thai items ranging from beef to seafood, as well as several Vietnamese desserts and specialty coffees.
I heard the employees here only gets pay $8.40 an hour. They have to do almost everything. Manager here does nothing. He sits around looking at you like an eagle. He makes sure you work the whole time. He treats staff like no human and treats customers like no one. Staff here has to pay him so 4% out of their whole sale for the whole day. Basically, staff here has to share tips with the boss. He doesn't treat any of them like human. When there is a customer that he doesn't like then he just kick them out of the restaurant. He did that to a lot of people that i've seen before. Foods here are old and they left the grilled chicken over night so they're not fresh for sure. He is the manager who owes the place. This place is not a good place to go to. Bagolac needs to change managers or else your business will be down.
The food is excellent. I have gone to this place once a month with friends and family. However I will not be attending again as a result of hearing that a family member and her friend was asked to leave after having a meal and accused of 'taking too long' and 'drinking too much tea'. It was not busy at the time. I must admit when eating their with my friends the meal comes fast and the staff are anxious to take the order but service to 'refresh' drinks and take away dishes was slow. So if you are looking for a place to eat quickly this might be the place but if you are visiting with friends it seems the staff are in a hurry to 'fill your table' so you might want to take your 'chatting' elsewhere.
I am a huge fan of vietnamese cuisine have been for years, but my recent visit to Bagolac Saigon in Calgary made it difficult to stomach even the thought of eating another bite. My impression of the place was that of, well nothing really. It's very bland inside and it looks like a large public washroom with booths, tables and bad art. Now don't get me wrong some of the best meals I have ever had the pleasure of tasting have been from restaurants that boast less than desirable eye candy. In those cases usually the service and the quality of the food make up for anything the restaurant lacks in decor.
Bagolac Saigon however, has no redeeming qualities.
It did not seem busy when I arrived yet oddly it took nearly six and a half minutes for anyone to acknowledge my present and show me to a table. They really take the phrase "wait to be seated" too far. Next as I glanced over the menu, I chose Lemongrass Chicken on Rice Vermicelli with Spring Rolls, a dish that I have had at nearly every other vietnamese restaurant I have been to. A good way to see how different restaurants compare. Another interesting thing was, I was forced to order a drink. I usually just enjoy water with meals as I do not like to drink while I eat, but I was informed that I couldn't eat there unless I ordered a drink. Interesting...
On to the food, it was terrible. The chicken was slimy, the dish its self cold, the fish sauce smelled like a sardine can that had been sitting in the sun all day and the lettuce they put in the dish was brown and unappealing. The spring rolls were soggy and tasted "funny". I thought that some hot sauce would possibly liven the food up a bit so I reached for the bottle. Bad move, right beside the bottle of hot chili sauce were several dead flies, large ones. Needless to say I lost my appetite and didn't even finish my food, trying not to smell the fish sauce as I waited another eight minutes for the server to come by to take it away, and another 10 minutes for my bill!!!
The service was as bad as the food which was extremely overpriced and now that I think of it, maybe it was the whole restaurant that smelled fishy... Excuse me as try to forget.
I spoke to a friend afterwards and was so appalled that I decided to share my experience with her. She had told me that the restaurant is under new management recently and from what she heard, it has been horrible ever since. I wish I had spoke to her beforehand...
The Sate Chicken Pho is absolutely amazing and spicy. I have to say I'm afraid to go anywhere else for Pho because I know I'll be dissapointed!
I go there about once every two weeks and it's just as good as the first time I tried it.
I would highly recommend it to anyone as they have a vast variety of foods and everyone is sure to find something they like.
From stir-fry, to curry, to spring rolls and pho... it'll tickle anyone's tastebuds. 100% the BEST!
Things have changed, and not all for the better since ownership changed hands.
Portion size is good. Prices are pretty good. Service is down. Have you ever looked at the walls when you sit in a booth? They need someone to come in here and clean ALOT.
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