Don't waste your time or money
By A Yahoo! Contributor, 1/30/11
At over £25 per person MT London represents probably the worst value for money of any attraction in London.
We booked our tickets ahead of time online and paid extra for a "priority pass" which is supposed to mean no queueing at the entrance, but on arrival everyone who booked online queues up together to collect their. There was absolutely no benefit in this extra paying and we were refused a refund.
Inside, the waxworks is pandemonium. Despite having tickets staggered in half hour slots, there is clearly no planning for visitor volumes. Each room was literally squeezed as full as possible with visitors, which meant you couldn't get within five feet of most of the wax works to see them properly and forget taking pictures. If you were prepared to queue up ten minutes in order to take a picture, you were constantly fighting with other people also trying to get pictures. Forget British notions of queueing in line, it was a case of every man for themselves.
Possibly the most interesting and understated aspect of the exhibit was the part that discussed the history of Madame Tussauds and the process of creating them.
Half of the waxworks models in the main exhibits I felt were only passable imitations and we had to read the plaques to figure out who they were. Because of the crowds this often meant a lot of jiggling and fighting just to figure out which no-account b-list celebrity's waxwork we were looking at. After about 20 minutes of this we gave up caring who most of the celebs were.
The "Scream" exhibit is appalling - a badly lit dungeon with awful "actors" who attempt to scare you essentially by saying "boo" to you. What a complete waste of time.
The Marvel Superheroes 4D exhibit has it's pros and cons. Firstly, there are only four actual waxworks - Spider-Man, Nick Fury (as played by Samuel L Jackson in the recent movies), Wolverine (a-la Hugh Jackman) and The Invisible Woman (Jessica Alba). Apart from this there is a fairly impressive 25 foot high model of The Hulk. The rest of the exhibit is just a bunch of screens giving useless information about various Marvel characters, and most of the screens seemed to be playing in other languages - we didn't see a single one in English and couldn't see how to change the language (other areas of the exhibition had touch screens with a language selection option).
The final element of the Marvel exhibit is in the former Planetarium dome, which is now used as an "interactive cinema". A 10 minute cartoon is played with reasonable 3D effects, but some laughable gusts of wind, splashes of water etc that constitute the "4D" part of the exhibit. It is tragic to have to confess that this cinematic extravaganza was about the highlight of our time at Madame Tussaud's, particularly tragic because the Planetarium is now gone forever.
Finally, there is supposed to be a "Taxi ride around London" which is the closest thing they have to an actual "ride". This was undergoing maintenance when we visited. We were offered no refund for this omission, which made us feel all the more that this place is a complete rip-off.
Don't waste your time or money.