Never again!!!!!
By A Yahoo! Contributor, 5/27/11
We have eaten at da Baffetto many times over the past decades. Pizza has usually been good - not great; but service has always been terrible. This time, service was horrendous.We were the first ones to enter, first to have our orders taken and were served our pizza 1 1/2 hours later. Plus, even after that long wait, they served me a pizza I did not order, but I took it anyway because I did not want to wait any longer. We were annoyed by the long wait, however, what we witnessed (during our long wait) as far as other patrons being treated was appalling. As people attempted to enter the restaurant, the owner bodily pushed them out the door. Those with backpacks had them ripped off their backs. Three Japanese gals who were trying to figure out the (Italian) menu were publickly mocked for taking too long to order and two single woman, sitting together at one table were ridiculed for not immediately knowing what they wanted. The waiters constantly made snide, insulting remarks, in Italian, about the (non-Italian speaking) customers.One previous reviewer called this service "typical Rome service", which could not be further from the truth. We travel to Italy 3 times per year and have done so since the '70's. I can tell you I have never seen or experienced this type of "service" at any other restaurant I have ever been to. Why people make light of this treatment and put up with the long waits and average pizza, is beyond me. The only reason we ever went there is on Wednesdays when our usual pizza place, il Leocino, is closed. Da Baffetto has been endorsed by guidebooks throughout the world. I think it's time for the people who wrote those glowing endorsements to actually eat there and experience the disrespectful, humiliating treatment which the owners and waiters dole out on the patrons.