Jules Verne (Le), Paris

I booked this restaurant for my wife's birthday. When booking in November they took a payment of €400 from me. We ate in the restaurant in January and when we finished we were presented with a bill of over €500. I explained we had already paid €400 to which the reply was they never actually took the money out of my account. I never had much money on me as I never expected this to happen. After the embarrassment of trying to sort out payment I returned home to check with my bank to which the replied the money was taken out in the November! The meal has now cost me over €900. After several emails I still don't have my €400 returned and looks unlikely that I ever will!!! It is a shame as the food and service was immpecible along with views!! We will not be returning to this restaurant ever again which is a shame as we are in Paris twice a year and really enjoyed the initial experience

If anyone runs a competition for the worst restaurant in the world (weighted by quality vs price), Jules Verne is right at the "top" of the list. Terrible service, outrageous prices, mediocre food, nice view. Alain Ducasse should be ashamed.

Overall the quality of the food and service was good, not great, but the evening for six friends was spoiled by a fire alarm that rang continuously for 45 minutes. The serving staff merely made light of the incident. But, when you are paying 560 euros per couple, at a starred restaurant, that kind of annoyance is certainly not expected. Absolutely no attempt was made by anyone to apologize and no offer was made to relieve the distress with something as simple as a comped glass of wine. Once you are in the door, they have your credit card number, which holds you captive. I cannot recommend it.

We never got to eat here. I made a reservation online for the waiting list and 2 days later they emailed me saying they booked us, the date, time, and address. When we showed up, they said we were not on the list. When he called up, he said I canceled the reservation. I replied that wasn't possible since they had emailed me last with a no reply email address. He reiterated that I had canceled the reservation as if I had lied about my explanation. They offered us a lunch reservation but we were leaving the next day and it's all about seeing the sunset go down from the eifel tower. This place is expensive. You'd think they could get the reservation over the internet right. Call first to make sure before you waste your time going all the way there to be turned away rudely.

We had dinner for two, sunday 5 th october 2008. Reservation made by e mail, no problems at all for 20.00 hours, we arrived somewhat earlier 19.40, no problem. With the private lift to the 2nd etage, stunning vieuws, even better food, and the service is more than better. All the staff speaks fluently english, and are very, very well trained in serving and informing the guest, without stress. Winelist starts from Euro 60 a bottle up to much more, so no unexpected suprises. Total bill for the Gastromic 6 course dinner incl a bottle of white wine , 2 pre dinner cocktails, and coffee E 510,=, very acceptable for a life time experience in romantic Paris, in one of the landmarks in the world. If people wish to complain they better go to Mac Donalds!!

We just came back from our lunch at the Jules Verne. I so wanted to love this experience but..... Upon entering the dining room the bad 1970's decor is over whelming. Our party of 4 was seated at an oval table for 6-8 people, making conversation akward. we had booked three months in advance so I'm not sure why this happened. We made the best of it, after all we had been looking forward to this experience. The food was good. The service on the other hand was bizarre. The waiters were more like trained CIA agents on a manouver that human beings. No warmth or personality. After paying $700.00 for lunch for 4 people I came to realize that even though the food was good it certainly was not worth it. I would recommend to take your time and go up the Eiffel Tower. Skip the strange robot like restaurant(the coat check lady has a very bad science fiction like face lift) and have a great meal in the city where you won't feel like you are imposing on the staff.

We went to Paris last summer to introduce France to our grandaughters.The views were spectacular, dinner divine and our girls loved it. They dressed up and felt very elegant. Expensive but well worth it to celebrate coming of age.

We had a table by the window, facing the Trocadero, on a snowy winter night. The quality of the cuisine was fairly good, but let's face it, people come for the view and not the food. As the evening progressed, the snow fall got heavier, and slowly it became a blanket of white outside. We weren't able to see anything except the faint lights from the Trocadero coming through the white veil of snow. It was an incredibly romantic sight.

Made reservations for lunch via fax a month in advance. When in paris called the same day of the reservation to confirm. Was told that there was no sign of my reservation and they were fully booked! I asked the girl if they could track a fax, since many faxes create a journal but she told me this was not possible! The girl was very apologetic but couldn't do anything for me! Very poor service for such a restaurant. Went to th Montparnasse 25 restaurant instead which was very nice. If you plan to go to the Jules Verne reserve over the phone and get conformation on writing!!!

This was my 2nd visit & I was looking forward to the same kind of wonderful experience I had in 2/03. The service was lack luster, food was good but presented with no grandure. Took away from the experience. When you are paying a grand for dinner for 4 you should get all the bells & whistles, not just good food. Good food you can find in most Paris eateries.