McCrady's, Charleston

8:00pm on 4/20: Took my sister over to try the new bar menu. She was in town on business and had not been their in several years. I’m not sure what happened but from the moment my sis ordered a house merlot, the 20 something girl bartender transformed into Dr. Jeckle. 14 years of restaurants and bars in Charleston and never have I felt the hatred aura coming from someone trying to get a tip from me. . In my should searching for what we could of done I admit we had jeans and flip flops on with a nice shirts. There is no posted dress code but maybe that’s why she treated me this way. I ordered a martini that took 10 minutes to get. She charged me $16 and it was the worst prepared drink I’ve had I had to ask for the bar menu. It was a small sheet of paper on a clip board with a pencil to make check marks. I selected 3 things, watched her wash dishes for another 10 minutes, got up, walked down to her end an politely asked her to place an order for us. At one point it was so bad I asked her, “are you ok?” hoping to confront the situation and let her know her attitude was very present in interactions. She was talking to the Manager and other patrons about us. It was clear in observing her dealing with others that it was just us who get this attitude. We were not drunk or loud, just talking. I felt like I was Jeffery Dalmer and she knew I had just eaten her child for dinner. Yea, it was that bad folks. The next Day I call Sergio the GM and asked him to call me to discuss a negative interaction. I didn’t feel I should post a comment because of 1 bad team member. 3 days later and no phone call. Now I see it comes from the top down. It’s probably was my dress, I’ll never know. I’m in the hotel business with daily direct guest contact and refer 100’s a month for dinner. I’ll never tell a guest what happened. I’ll never refer anyone and redirect others that were thinking about eating there. It’s important to note that the Wait staff seemed on point and the seated patron looked like they were enjoying the experience. Who I really feel sorry for is the incredible Chef in the back who is fantastic with all the right intentions. The front of the house is destroying his reputation. “Sorry Chef”