Great paintball fields, terrible service
Firstly, once out playing, this was deffinately the best paintball i have ever played, the fields were great, fast paced, the refs were awesome and had a great time. However, about half way through our day a big storm came over, we were on a bucks night package which gave 500 paintballs for $70. most had only used about 300 of those paintballs when the storms hit and we had to go back to base. The woman in charge refused to swap unused paintball rounds for the gloves/ groin protector we had and wouldnt let us take the unused paintballs with us making us pay for everything even if we hadnt used it. When adding up at their prices for a normal day and not an event 300 paintballs would have only cost us $55 and we did not get given an option to change from our package. So overall the paintball was awesome fun but customer service was absolutely appalling, we were out there for a special occasion and the staff pretty well ruined our day.
The place is also quite far out, its about 40mins from canberra, with poor singage, we travelled there in 4 cars, with directions and every single one of us went past the turn off because the signs were tiney and we didnt see them until we were right on top of them, then had to turn around and come back, then travel down crappy dirt roads with potholes for 6 or 7 ks till we got to the actual paintball place. Total time was probably about 45mins from canberra with travelling down the dirt road from the turn off.