Camlann Medieval Village brings to you a living slice of 14th-century England with all its folklores, customs, clothing, ... More
Camlann Medieval Village
Camlann Medieval Village brings to you a living slice of 14th-century England with all its folklores, customs, clothing, traditions and everyday practices. History lovers and tourists in general will love digging deeper into the lifestyle of medieval England and see it come alive. Celebrate English events and traditional feasts, see many weekends of jousting tournaments, special craft demonstrations, traditional music, storytelling and feasting that welcome one and all. Paths through the lush, green grounds provide lovely areas for shopkeepers, herbalists and fortune-tellers. Shop for medieval souvenirs, sample mouthwatering fare, partake in grand pageants and tournaments, shoot crossbows and learn traditional dances. You can also arrange private luncheons and banquets at this village. There's something for everyone at this quaint little village. Merrymakers of every age are welcome, but pets are not allowed.
I will never go back to this place! We recently attended the Yule Christmas dinner and I called up to ask if a member of our party's special dietary needs could be accomodated. I was assured that they could be accomodated without a problem. I was told that dishes made with butter could be made with olive oil instead. I was told that substitutions could be make for some of the dishes.
Nothing was farther from the truth! Food is served family style. For most items, a small bowl of food is provided and then passed along to approximately 12 other people. You are told to think of your neighbors when taking your serving so you don't get more than a spoonful of most items in order to make sure everyone gets some of each course.
While the rest of us were served 12 courses, the member with special needs was served all of four courses. Keep in mind, however, she had to share these items with a DOZEN or so others so she didn't get much to eat. She went home famished! I wrote a letter to ask for a partial refund. It just didn't see right to be charged full price and be given such a small portion of food compared to everyone else even though I was assured they would accomodate her. Silly me for believing that meant she'd be provided with a reasonable amount of food.
Roger from the organization called me up and said they don't give refunds. He then told me that this whole situation was OUR fault. First, he claimed she was given FIVE courses, then he claimed SIX. Then he claimed she should have made a stink during the dinner (REALLY?). Then he blamed me for misunderstanding him.
The conversation was pointless. Roger talked over me every time I started speaking. He was a bully in every sense of the word. He kept insisting that nothing was their fault. He seemed very focused on assigning blame and I kept pointing out that he wasn't letting me speak at all. He then blamed the member of our party for her special needs and said she couldn't expect to be accomodated! In looking back on the whole experience, it sure seems that they were eager to make promises to get you to spend your money more than they were interested in making sure patrons were satisfied.
Perhaps because they are a non-profit, Camlann Village doesn't feel that treating a patron with respect and courtesy is a requirement. Instead, Roger was so concerned about being blamed and finding someone - ANYONE - to assign fault to that he wasn't interested in my concerns in the least. We only asked for a partial refund and I was treated like I was trying to rip them off.
Well, this is a perfect example of winning the battle but losing the war. I have a charitable foundation that gives money to non-profits and you can be sure that not only will I never spend another cent in Camlann Village, I will tell all of my friends how we were treated.
Go here at your own risk. This group isn't interested in being reasonable or fair or even listening to your concerns. Once they have your money, they couldn't care less if you were happy or not. We weren't grumbling that the food was bad. We just felt it was unfair to charge $45 for a few spoonfuls of broccoli, salad, and almond pudding while everyone else was given so much more.
What a terrible taste this has left in our mouths. Roger, especially, was a rude, obnoxious bully who never once let me finish a full sentence before talking loudly over me. We will NOT be back!
My daughters (young teens) and I found this place accidentally. Curiousity led us in but the imagination and quality of the surroundings kept us there.
Children are invited to learn crafts, talk to shopkeepers, cheer on a knight, and so much more.
And the food, while odd by our standards, is a far better choice than the fast food joints back in Seattle.
A great choice for families! Something for everyone to enjoy.
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