Although waterslides are a main attraction, these traditional plunges are not the only rides here. A huge ocean-wave pool ... More
Although waterslides are a main attraction, these traditional plunges are not the only rides here. A huge ocean-wave pool creates swells large enough for boogie boarding, a 1,000-foot river carries tubers down a winding path, and a rope swing drops flailing swimmers into Adventure Cove. A snack shop offers all the expected treats, and the main office rents out lockers and inflatable tubes. Life jackets are available free of charge. Season passes are available. Check website for prices and further details.
It was dirty, trash needed to be picked up, the employee's were unfriendly. The life guards were all probably about fourteen, they seemed extremely bored and didn't really seem to be paying attention to the people on the slides and in the water. We will never go back.
Plan on adding inflatable tube rentals to the price of admission. Tubes are required for all of their longer slides. Signage and staff state that complimentary tubes are available at each slide. What you are left to quickly discover is that these yellow "complimentary" tubes are few and far between. It's almost laughable. Not so coincidentally, a mountain of blue "rental" tubes are available at a cost of $5 per single tube and $6 per double tube. After waiting in vain for complimentary tubes at two different slides, we too surrendered and paid for rental tubes. The employee at the rental booth blamed the situation on early park-goers who lay claim to the complimentary tubes. I asked her why I should have to confront someone else for a turn on a tube...she shrugged. It's obvious that Raging Waters limits the availability of complimentary tubes and does nothing to control their distribution. First class water parks like the Schlitterbahn in TX have "complimentary" tubes all over the place.
The wooden staircases are old, weathered, and dangerous. I sliced my arm on a rusty nail (no joke) sticking out of one staircase. On another, one of my kids ran his hand over a large piece of splintered hand rail. On another, a piece of vertical railing was missing several stories above ground. A child could easily fit through the gap. Throughout the park, stairs shift back and forth as you place weight on them.
The park is in serious need of renovation. Perhaps the tube scheme will provide the necessary funding.
I've taken my kids to Raging Waters for the past few summers not because I enjoy the experience but because my kids like it. Raging Waters hasn't changed for at least five years I think. A lot of their buildings and rides are extremely dated. While it costs money to upgrade of course, their facilities are a joke. Good luck trying to find a shower that works. A lot of their staircases are creaky to the point that you wonder if the whole thing is just going to fall over. Also worth noting is that twice their wave pool hasn't worked when I've been there. That really disappoints the kids.
Employees are a mix bag. I've always found that the cashiers are mostly enjoyable but you unfortunately only run into them at the very beginning. The lifeguards and slide operators, on the other hand, are essentially worthless. I can't tell you how many times I've seen them not watching their pools or talking to some girl (or guy to be fair) and not paying attention. They aren't helpful either. I asked one if he knew how much a locker cost and he shrugged and turned away. I was not amused.
You can usually find one of their pavillions open if you go on a weekday which you'd be smart do since Saturdays are not surprisingly busy. If you do go on a Saturday, be prepared to stand in line forever. I'll never make that mistake again and you shouldn't either.
They've had free soft drinks the past few years which I thought was kind of neat. I usually bring my own beverages but it's nice to know they're giving us something in return for a change. Their food is overpriced but you can bring in your own and save some money.
Almost forgot about the tubes. You don't have to buy them but you'd be wise to on a weekend. They never have enough of the complimentary tubes on hand because some punk kids will always take them everywhere. Lifeguards don't seem to care of course.
Overall, I don't recommend the place. You'd be wise to spend your money elsewhere but there's not many good places around here. Go to the planetarium or something infinitely more interesting than seeing your money go towards lining their pockets. Maybe they'll hire some non-abrasive lifeguards. Either that or just hire a 100 more cashiers.
In the past we have taken our children to Raging Waters almost annually. I doubt we will continue to make the effort. The water slides and activities are good. The equipment usually works. But the water quality is poor, the service is poor and slow, the staff generally don't know what they are doing and cannot solve problems, and the hours are woefully unreliable. Raging Waters closes at the last minute, even if they have booked events weeks in advance, or a couple of days in advance. They do not warn you that this is a possibility when you talk with them. Speak to the general manager (Craig Curtis), and you get no more reliability or satisfaction than when you speak to the lowly slide operators. If they cancel your party at the last minute, they do not offer to do anything to make it up. "We will refund your deposit" is all you'll get.
Go if someone else is buying and you have time to burn. Otherwise you shouldn't waste your efforts. You will just be frustrated.
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