Six Flags Fiesta Texas

Purchased a Gold Flash Pass for Halloween and when we got to the rides they told us to GO STAND IN LINE !!!.That's why you purchase a flash pass so you don't have to wait in line.They will not refund your money because they are a 3rd party vendor to the park. So watch what they tell you when you purchase a Gold Flash Pass.

I am surprised that people don't get concussed on the Rattler on a daily bases

CUSTOMER SERVICE is BAD BAD!! You don't even get a schedule of events when you walk in. Everything is bad!!!

I liked pretty much everything about the park except the Rattler! I HATE that ride with a passion. I agree with the contributor "Don't Trust The Employees." I am 24 and was nearly in tears after riding it. I also had a huge bruise on my arm. The water park is quite small and I'd rather just spend all day in the actual park. The Rattler aside everything else was fun, and I'd love to go back again!

We have been going to Fiesta TX every summer for the last 8 years. We have seen everything it has to offer. We love this park! Great rollercoasters! The best! However, this last summer trip may be our last. We have noticed a decline in the park maintenance. The water park especially. Most of the cool rides were closed. There were only 2 tube shoots and the tornado (which is awesome) opened. You could always float the lazy river, but it was so crowded because of the lack of other rides. The wooden decks and stairs were splintered and rotten in the heavy traffic areas. The plastic grids that are on the concrete to protect your feet from the heat were brittle split/cracked in several areas. The drains in the concrete walk ways had algea which caused it to be very slippery. Even walking very slowly over the green patch was hard to do without slipping. The Tornado requires you to carry a 4 man raft up several flights of wooden (splintered) stairs cases. You have to lift the raft over your head to turn on the stairs because the raft is too big to fit around the turn. Can't walk barefoot there anymore. You can purchase cheap plastic flip flops at their gift shop for $22. The other big thing is that they do not allow you to take your personal belongings (including drinks) up the stairs while you wait in line. There is an officer that stops you at the beginning of the line to tell you to purchase a locker, provided for your convenience at the beginning of the ride line, for a dollar. Most of the major attractions have these $1 lockers. Seems to me that's another way to squeeze money out of the customers. The officer told me they did it because there were other people putting drugs into drinks left on the exit side of the ride. Give me a break. Can you come up another excuse. Drug users aren't going to spend money to get someone else high. Besides, when you get on the ride no one is allowed on the other side except for staff until the riders exit and pick up their stuff. The little decorative lagoons were scummed over with weeds and very tall grass. Landscaping has taken a back seat. The trash cans were full and bees covered them. The ants and bees are everywhere. The $15 cup you buy for free refills in the park is a joke. There are very few stands that will refill your cup. The few stands that do refill the cup have a very long line. There were plenty of customer service staff to tell you not run, don't sit there, you're not allowed here and don't sit or lean on the rails. Waste of service if you ask me. Concentrate in other areas. One thing that I've always hated is that they charge $35 for a fast pass. The fast pass is for a few of the major attractions. You can go ahead in line to save yourself the wait. Walt Disney World doesn't make you pay for their version of fast pass. You walk up to the ticket dispenser that is just before the ride and the ticket tells you when you come back and ride with a minimal wait. It's within an hour of the time the ticket was dispensed. It works great. Fiesta needs to take lessons for Disney. They have 10 times the volume of customers and it's always always the best experience. Clean, world's best customer service and fun fun. Unless, Fiesta changes their ways, we will be going somewhere else for our summer amusement park experience. Boo on Fiesta Texas!

Six Flags Fiesta Texas is NOT great with Customer Service. Recently, while riding the “Goliath” roller coaster, a family member accidentally dropped his car keys onto a platform just ahead of where the cars let people on and off. Although he could clearly see where the keys had fallen, due to “safety” reasons, he was not allowed to walk over to the area to pick them up. We had no problem with that. However, he was then instructed to file a “lost and found” report and was told that a maintenance crew member would retrieve the keys after the park closed that night. We were then supposed to be notified by phone to work out the logistics of picking up the keys. While completing the "lost and found" report, my family member was given a pen to write with that was out of ink. When asked for a suitable writing instrument, Six Flags personnel denied the request. We heard nothing back by the next day and so we started making phone calls and kept getting told that Six Flags staff could not send anyone over to any specific area to take care of this but that we would have to wait until some unknown future time when they do a general “sweep” of the entire park. So – to summarize: We KNEW exactly where the keys were; they would not allow the customer into the area to pick up the keys; yet they were not willing to lift a finger to help us get them back. Bottom line is we had to threaten their office staff with writing letters to upper management before anyone ever took us seriously and finally sent someone over to retrieve the keys (which would have cost us close to $300.00 to replace the electronic key access had that become necessary). FIVE days later, after putting the pressure on, we finally got the keys back. We’re in an economic crisis right now and customers are lucky if they even have enough discretionary income to spend in these stupid parks. You would think that would matter as far as how they choose to take care of their customers. Really a shame everything has to be such a gosh darn battle!

I went and had so much fun! There were pretty short lines on the day I went sometime after Memorial Day. I went to Fiesta Texas on Memorial Day and there were pretty long lines for the waterpark AND the amusement park, (The Rattler to be exact). So try to avoid that day, especially if it's a hot day at the waterpark.

Most of the rides were awesome! I like how the Superman ride takes you on an actuall cliff and the first fall was the best and scariest part! The bad parts: try not to go on the Rattler. It may look big and exciting, but it's even bumpier than running over speed bumps at 20 mph. It knocked the breath outta me and I bumped my head twice. Also, be aware of large amounts of smoking areas around the park. That was the worst. When I left, I got dizzy and nauseous because of inhaling smoke so much..

I'm 13 and I hated roller coaster I would never even think to go on them. I went to SixFlags and Now ill ride ANY ride:] I went with my best friend.All the workers are fun to talk to and they like to talk to us.The workers gave us tips for the bestrides and where to sit. My parrent are taking my for my b-day and b-day party! I love it:]

I really liked the rides! I didn't like the food.