No Dallas visit is complete without a trip to Neiman Marcus. Although the suburban locations are lovely in themselves, only ... More
No Dallas visit is complete without a trip to Neiman Marcus. Although the suburban locations are lovely in themselves, only the original downtown store gives you the full effect of Neiman Marcus. Elevator operators announce the floors, and beautifully presented merchandise tempts even the most resistant shopper. The world-famous Zodiac Room is the perfect location to enjoy an elegant lunch. Every well-known, upscale designer is represented and many have exclusive boutiques within the store. The level of service is impeccable.
It's often that the Customer Service Representative seems disturbed and frustrated by the customer but Jack the Furrier proves that it can be. We came in last week before Christmas and asked about a Fur jacket that will match our Christian Louboutin boots. Unfortunately Jack was "short" and kept mentioning to us the price before even describing the item to us. Plus Jack, only pointed out the Furs that were on sale, implying that we couldn't afforded any other Furs. We gave old Jack a try again, Jack last week informed us that a new shipment of furs we be in Monday Dec. 27, when we called old Jacky to confirm, he didn't remember telling us that at all. I explained what type of fur (Coyote) we were looking for, and he preceeded to explained that he didn't have any at all anywhere, but in the same breath said that he sold 2 Coyote Jackets yesterday, DEC 26 SUNDAY. We were completely dissatisfied and will not be back to NM. Jack has cause NM to lose us and everyone that I know as customers to NM. WILL NEVER BE BACK!
Neiman Marcus one of Dallas' best places to shop, the employees really do offer excellent customer service.If you come to Dallas to shop it would not be a trip without visiting the Neiman Marcus Downtown store.The store is on the bottom floors and the Corporate headquarters are on the top floors.Did I mention that Neiman Marcus one of the greates places to find designer fashion started here in Dallas.DALLAS THE BEST CITY IN THE WORLD
Wow! Neiman-Marcus: it's not just a "place" to shop, it's an experience! Incredible merchandise, spectacular service-sales people seek you out to offer help. There aren't many places left that understand the concept of customer service. If you want to see what it's about-go to N-M. When I found a dress on sale that I liked, the clerk offered to call all the other stores to see if she could find my size for me and have it delivered to my home! All that care over an item that was on sale! The N-M Christmas Catalog is a treasure-order one if you want to see what Santa should load his sleigh with! But, for a true experience, visit the store! The restaurant was excellent, too!
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