Worst experience ever
By A Yahoo! Contributor, 03/26/08
Once a month my friends and I choose a different location to do our girls night out and tonight was no different. We were supposed to be going to a murder mystery set at the improv that was advertised through their website and you had to purchase tickets on the website also. Well what we got was foolishness. There was no murder mystery as there was nothing to solve. The advertisement said that the audience would get to solve the mystery and prizes awarded. No such thing as the revelation of the murderer was told to us by anactor. A couple even walked out early the presentation was so horrible. We asked to speak to a manager and were denied access to one. We were told that Sean COULD NOT be pulled away from closing out the night to speak with us. We were also told by the person seating the door that generally he is to tell people that he is the manager to resolve any issues before they get to Sean but since we knew Sean's name that he would not lie to us. We were told by several of the cast members that the "murder mystery" was free this evening b/c it was the opening night. Well all nine of us paid $15 for the show and an extra $2 for a surcharge, imposed by the improv, for a total of $17 and there is a two item minimum.
When asked whether the show was in fact supposed to be free we were told by this fake manager that he did not know. When asked if this was not suppose to be a murder mystery we were told yes but that they cannot control the acts that come in there and they don't check the credentials of the people performing. We then asked what role the improv plays if they are selling the tickets, charging a surcharge, have no disclaimer and advertising the play as their own. We were hen giving the run around. We were then asked what we would like for him to do and we all stated give us some type of compensation to see another show. Well to insult my intelligence, this guy brings back these buy 2 tickets for the price of one to see the driving school class at the improv. We all looked at him like are you serious, none of us have tickets so how are we suppose to use this. And further it says that it cannot be used for special events or on the weekends and only give 3 days when it can be used. At no time did this Sean fellow come out. I have never been somewhere or worked in an industry where the customer is 1. lied to and told that someone other than the manager is the manager 2. told that the manager cannot come out and speak to you because he is too busy or 3. told that something would be comped only to find out that you have to buy something else to have the first item comped.
Sorry they will never get another dollar of mine.