NO FAMILY SAFETY HERE!!
By A Yahoo! Contributor, 7/29/11
Visited with family. Kids were in wave pool. 14 y/o was in rental tube next to left wall within 5' of lifeguard on wall. Another lifeguard in water less than 10 ft. away. Apparently my kid bumped into a young Hispanic male who starting verbally and physically attacking my son. My oldest son was nearby and grabbed the attacker by the arm. The attacker then proceeded to verbally assault my oldest son and then made a move as if to hit him. At that time my oldest son punched him in the nose. Only then did lifeguards get involved and somebody in a maroon company shirt summoned. The only action he took was to quickly listen to the story and tell both the attacker and my son that they had to leave. NO first aid offered to the attacker who had a bleeding nose, NO first aid or concern offered to my 14 y/o with scratches on his chest from the unprovoked attack. NO SECURITY present at all. Company personnel and lifeguards refused to give me their names even after reapeated request. We were simply told to take care of our problems outside the front gate. They would not even call Metro police for me. So, if you do decide to visit this waterpark, do so at your own risk and realize, nobody will protect your youth and when you do step in and protect yourself, you will be ejected from the park. We had numerous witnesses and even one lifeguard tell us they saw it all go down from the moment the Hispanic started yelling and attacking my younger son in the tube and they all told the same story that my oldest son had no choice but to throw the punch to stop the attack. I don't condone fighting at all, but if that is your only choice to protect yourself, then that is what has to be done. Only after this did I realize that THERE IS NO SECURITY ON SITE WHATSOEVER!! On top of no security, management refused to allow me to get any name from the attacker, and as already stated, blatently refused to give me their name. Once I got home, I called and was only able to contact a PR manager who stated he knew nothing of the incident and that "I havn't ever heard of any problems here". Obviously, if you refuse to make a report or call the police, and sweep any problem out the front gate, you won't be aware of any problems. I suppose if someone snatched your purse and ran, they would simply tell you to go chase them, your on your own. God forbid a child gets hurt here, there's definitely no concern for the patrons wellbeing or safety at this place. Sad excuse of a place that advertises to be for families. I'd rather walk my family thru the projects in the middle of the night than subject them to the lack of security and concern this company shows.