Located in 50 Penn Place, the very upscale shopping center near Nichols Hills, Belle Isle is very popular with the local ... More
Belle Isle Restaurant & Brewery
Located in 50 Penn Place, the very upscale shopping center near Nichols Hills, Belle Isle is very popular with the local businesspeople for lunch. It is also a great weekend choice, with a dance floor and live music every Friday and Saturday night. There is a huge selection of dishes on the menu including everything from sandwiches to salmon. There are lots of great specials, particularly during their generous daily happy hour. Check the website for opening hours.
We wont be back. Service was terrible! We waited over 5 minutes after being seated, watched our waitress bus 2 other tables, and made eyecontact with 4 other servers before we had to ask someone to take our drink order. The waitress had a negative attitude after that! Plopped our food down without a word and quickly walked off to chat with her 1 other table she had, we asked if they were just spread to thin on staff "No, I'm just busy!". Spoke with the manager just to let him know-thinking he might actually care and appreciate being told how his staff was performing- Nope!- He told us he didnt understand the whole story and could only offer us an a pology... like we were asking for a free meal?! The pizza was good, beer too, too bad because we will specifically tell friends and fam we Do NOT RECCOMEND Belle Isle Brewery.
Our family went on a Thursday evening, no one even aknowledged that we had been seated for over 5 minutes despite us looking around and making eye contact with 4 other servers. Our waitress actually bused 2 other tables before we FINALLY asked if some one could take our drink order!
She had a negative attitude from then on- promptly brought our salad/soup and plopped it down without a word and walked off to visit with the 1 other table she had. We asked if they were spread too thin on staff- Nope, just a busy night...talked with the manager- we didnt want anything for free-just to let him know service was poor, he said he didn't understand the whole story and all I can offer is an apology... What? How about thank you for letting me know?! My husband and I have both waited tables, so we can be both sympathetic and critical- but if a customer gives you a complaint-that's an opportunity- you should be on the clients side not your staff. We were disapointed and WONT BE BACK. Unfortunate because the food and beer is good, we liked the atmosphere, and it is reasonably priced...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.