The rudest staff in NYC
By A Yahoo! Contributor, 12/1/08
I was so disheartened after each of my several trips to this bookstore. I wanted to love it as I want to love all small, independent bookstores but the staff here is just the worst. The manager specifically is beyond rude. He is abrupt, disinterested, condescending and just pretty terrible. He has never once been helpful or kind in my many trips to the store. I believe it is people like him that make small independent stores fail.
The staff is okay, although none of them impressed me much. They all seem somewhat miserable to be there and also all seem very annoyed by the children present. The manager, especially, seems intolerant of children which is odd as there is a whole children's section right in the middle of the store.
It is such a cute, warm-looking store and I so wish I had something positive to say. The owner needs to do a staff overhaul and get some kind, warm, friendly people in there. The manager, especially, must be a very different sort. Maybe just someone who didnt look pained to be there and beyond pained every time he was asked a question. That would be a good start.