Give yourself the better portion of a day to visit New Mexico's largest indoor shopping mall—Cottonwood Mall. With ... More
Give yourself the better portion of a day to visit New Mexico's largest indoor shopping mall—Cottonwood Mall. With as many as three shopping levels, this mall harbors just about anything you need or think you need. Anchored on one end by J.C. Penny's and on the other by multi-screen Starport theater, it will take some time to see it all. Strategically positioned in the center of it all is a huge, upstairs food court that looks up at an upside-down landscape and sky scape of Albuquerque.
I moved from NJ to CA and then to ABQ. Honestly I shop a lot. Cottonwood isn't a high end mall and it would be nice if it had some higher end retailers, but overall the was not anything I couldn't find.
Security was visible and very helpful, the supervisor himself even walked me to a store I couldn't find.
The clerks at the store were ALL smiling, (ABQ is very friendly) and helpful.
I liked that there were no large groups of teens hanging out and being rude. I liked the space they created on the interior, it looks huge.
Overall a 4.5.
Security Guards ARE RUDE!!!
I went tonight to pick up my daughter, 13. Pulled up at Dillard's. My vehicle was not obstructing pedestrian walkway, and there were no other vehicles there at the time.
Security guard vehicle pulled behind me and approached me to tell me that I could not park there and move my car into the mall parking spaces. He was notified by loss prevention, he said. Well, I just got there so that wasn't me that he was notified about. Certainly, I'm not the first to pick up their child by the door.
I didn't like the unfriendly treatment received. I am a frequent shopper. I will not be shopping at Cottonwood Mall anymore, and will let people know about how they will be treated as patrons. Treat them like criminal...guilty before proven innocent is the policy at Cottonwood Mall.
My girls shops there and have many times been treated badly by the security guards. Believe me these young shoppers spend big $$, and now will also take their shopping else where.
You definitely need to improve on how you treat people at your mall before you lose anymore shoppers. Guess what, that's what keeps your mall in business.
Well, it's a very nice mall. I like the decorations on the ceiling in the food court. The only thing I don't really like about it is that the tables in the food court are nasty. If someone would come by and wipe the tables down, it would be much better!
It's clean; the area is safe (pretty much business and industrial). Prices are fair and you can always find good sales. We travel about three or four times a year out of albuquerque and shop there every time.
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