Rude security guards
By A Yahoo! Contributor, 11/6/09
Security Guards ARE RUDE!!!
I went tonight to pick up my daughter, 13. Pulled up at Dillard's. My vehicle was not obstructing pedestrian walkway, and there were no other vehicles there at the time.
Security guard vehicle pulled behind me and approached me to tell me that I could not park there and move my car into the mall parking spaces. He was notified by loss prevention, he said. Well, I just got there so that wasn't me that he was notified about. Certainly, I'm not the first to pick up their child by the door.
I didn't like the unfriendly treatment received. I am a frequent shopper. I will not be shopping at Cottonwood Mall anymore, and will let people know about how they will be treated as patrons. Treat them like criminal...guilty before proven innocent is the policy at Cottonwood Mall.
My girls shops there and have many times been treated badly by the security guards. Believe me these young shoppers spend big $$, and now will also take their shopping else where.
You definitely need to improve on how you treat people at your mall before you lose anymore shoppers. Guess what, that's what keeps your mall in business.