Walter Adams Framing, San Francisco

These guys are terriffic. They know what they're doing and how to choose the right frames and mats. Very professional.

My wife and I were at Walter Adams Gallery in west portal a few weeks ago and were helped very much buy an employee named Peter. He was very knowledgable and courteous. We will definitely be back to work with him

My husband and I had a number of Asian prints framed at Walter Adams Gallery, and were very pleased with the meticulous detail taken with them. Some of the prints were on handmade paper with interesting edges, and Nova (at the Presidio store) figured out a beautiful way to place the prints in a shadow-box type frame. We had Nicholas Van Beek, the owner, come to our house to hang the prints and he did an excellent job. We're definitely returning to Walter Adams Gallery in the future. PS: The 9th Avenue store has free parking!

I would not return to the Walter Adams Gallery. I experienced poor customer service, and the quality was not worth the price. The treatment I received there as a customer was unacceptable.

My experience with Walter Adams Gallery has always been excellent. I have been trusting them with my valuable pieces for many years now. They have framed many pieces.. from my Grandfather's Navy metals... to my collection of lithographs. The Designers are always professional, knowledgeable, and treat their clients with genuine respect. I won't trust anyone else.

Concerned employees, quality work interesting products and creative work. Also friendly considerate employees. Employees willing to stay past closing time to assist. I just enjoyed the shop and the work they did for us and the people I wooked with. I don't usually write reviews.

I'm suspicious of the negative reviews of this place. I've had the exact opposite experience every time I've dealt with Walter Adams Gallery. Not only do they provide the highest quality custom framing I've ever seen, but they delivered the finished work to my home at no additional cost. They employ knowledgable and tasteful designers that guide you in making your choices. When I say "guide" you, I don't mean they force you to buy something you don't want or something that's too expensive. They really want you to be happy with the design and with the final price. One time I found a frame that I loved but it ended up being a little too pricey for the poster I was framing. Instead of giving me attitude, The designer immediately pulled out 3 frames that accomplished the same look and style I was trying to achieve for a price I was very happy with. I don't trust the chain places like Fast Frame and Aaron Brothers...I've heard too many horror stories of lost or damaged artwork and sub-standard workmanship.The old saying,You get what you pay for, is true. I've paid equal, or in some cases, more money for lesser quality framing at other "high-end" framing shops. If you want the best, go to Walter Adams Gallery. The service and quality of workmanship quite simply blew me away. I didn't think that kind of "old school" customer service still existed. Highly recommended! Hands down the best framing place I've ever used.

I had the worst experience at Walter Adams gallery (the Presidio location). A friend of mine recommended it for the photo frames, which are beautiful. I decided to have some framing done for custom size photographs I have. It was very expensive, so I expected a high quality experience with excellent customer service. I had the opposite- a disastrous experience with poor customer service. It took twice as long as they originally quoted me (4 weeks instead of 2). When I came to pick up the pictures, the photos had stuck to the glass and had begun to oxidize. The man who was helping me said he hadn't noticed but that it was unacceptable. He said they hadn't put spacers in, and he would have to send them back to be repaired. One of the photos had spots on it and when I first brought them in, the employee said it would be no problem to take the water marks off before they were framed. So after I left, all the photographs had to be re-done adding spacers, and removing the water marks. Another 2 weeks went by (when they said it would be only 2 days for the repair) and finally they were ready. When I went to pick them up, the water marks were still there, and there were several white dots on 2 of the photographs. The man said they must have been there all along (which they weren't). I said I felt there should be a modification on the price because of the inconvenience and hassle I went through, and he said absolutely not. After spending $500-I feel completely dissatisfied, disappointed, and ripped off. A completely inappropriate and unprofessional place!

I will never go back there. The Salesperson was probably the most uncaring individual I ever met. Though there were many frames on the walls, I was continually pushed towards using a black frame and a white border by him. I wanted to use a gold ornate frame. He even put down my choices! When I recieved the estimate, I was shocked. It was nearly double that of estimates I later grecieved from other frameshops! I have since found a much nicer place to take my artwork to. I suggest that everyone stay away from this place.

We have been using Walter Adams Gallery for 13+ years and all of the work they have done for us has been exceptional. We highly recommend them for custom picture framing.