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My wife and I were first time customers. After waiting 45 minutes for our sandwiches #14 and #11 to arrive, my wife discovered she was given the wrong order. She brought it back only to receive what he had ordered originally but with a sticky sweet syrup all over the sandwich. Made it impossible and extremely messy to eat as the bread was as if soaked in milk before being served. Would have been better on pancakes though. The waitress brought me the wrong sandwich as well but with five minutes to eat before having to be back to work, I choked down what I could which wasn t very much( #8). Yuck!!! Our sandwiches were horrible. At $18, I d much rather eat at Subway.