so I am a good customer at this resturant,I work at a near by restaurant next door.I always ask for my food to be delivered.Lately a few of the employees had started ordering aswell for delivery,not to long ago a few employees ordered food and the owner of the restaurant(female) call them back arguing and getting loud asking for a TIP,my understanding is that a Tip is a gratitude its something you want to give ITS NOT A MUST! I tried placing an ordered Monday the same lady did not want to place my order because she stated that noone gives them tips at our location,so because of tips they lost like 5 customers,and that lady loves to argue and fight with customers she will even call you back to fight with you ove rthe phone,so never again will we order any food from this place again!! THIS PLACE NEEDS TO WORK ON CUSTOMER SERVICE!! WOW
The Lotus Inn has excellent Chinese food ... but the service is terrible. I left a 2 dollar tip, and was refused to be allowed to take my drink with me, as they thought I hadn't left a tip. They need to learn about how customer service is done in the United States. (I now order the food to be delivered)
OMG! Every Chinese Restaurant in the world should come to Lotus and learn how to make food just like them. THIS FOOD IS AMAZING! The hot and sour soup is a blessing. Too bad this place is so far from my house, or I would eat here every day!
The Lunch Special is a great deal too.