We go there all the time as it is in our neighborhood. Contrary to one of the reviews we have always had fantastic service and solid food, albeit a little pricey (BTW: everyone seems to do just fine with our 1 year old daughter)
I will not lie if I say Oyako has the most horrible service I have ever received.
The waiters forgot to place my order.
My family, received their food I asked where my food was, she said it was coming, 15 minutes later I still did not get anything, Finally, she said she dose not remember what I have ordered and I need to place my order again. About 40 minutes later, a long time after my husband and daughter finished their food I finally received my meal with no apology or explanation.
I was very upset.
Today, a year later I decided to give Oyako another chance.
I went there with my very well behaved daughter, The waitress was very rude to me for no apparent reason, did not get everything I have ordered (I have ordered a spice she said she will get - twice and then did not remember I have asked for it & Finally agree to bring it after we were done eating) Also, she was going to charge me for a disposable cup with a lid for my Daughter. On our way out I have witnessed her being rude to another person sitting at the table near by.
although they don't serve alcohol, they do serve really good food. for starters, we had the crispy spicy tuna. the tuna is piled high on top of a crunchy shell. i had their spanish mackerel special and was excited to see they served 3 pieces instead of the normal 2 (yes, little things like that elate me). i also had the sashimi which was close to melt-in-your-mouth perfection. and we shared a couple of other rolls, one was a spicy lobster roll and the other was a tempura roll, both of which were spicy. service was excellent and very friendly. the ambience was cozy and intimate with candles on each table.