I've tried this KFC 3 times now, and each time they have failed miserably in all areas. Twice they were out completely out of their boneless chicken and unapologetic about it. This last time I ordered a meal, had to remind the clerk that he needed to know what side and drink I wanted then I still ended up with missing items. I have never seen a single smile from their pre-pubescent staff. This place needs a whole new staff, starting with new management.