This Burger King is terrible. Customer Service is a joke!! It took 3 times to get a Big Fish sandwich the way I ordered it and the last time they put so much catsup on it that it ran out everywhere! I love catsup so that was not a particular problem, but I know they were just being rude. I will not be visiting that BK again ever!!
The truth is i worked there for a long time, i quite countless time only to be brought back with raises, not by the store manager but high up managers. The store manager is a witch! I can go there at any point in the day and she is always yelling at employees and throwing some type of fit. I have not work there in a year and i still see the same when i go there. the orders are never right! its not that hard at 1am to make a burger with no flipping pickles! then when you get it its cold nasty, the fries are just the same, the fountain drinks....HELLO clean the filters once in awhile. I cannot stand going there anymore they mess up every order every time!
I don't like to be rude and I really try to understand that everyone makes mistakes, because me myself worked at a fast food joint when I was in high school, but everytime I go to this burger king there is atleast one thing wrong if not more with my order. It gets very frustrating. They are open 24 hours a day and I went there at 3am this morning and usually you figure that your food is cooked to serve at those times, but once again I ordered a whopper meal with onion rings large with a coke extra ice. I only live 2 minutes away, but can't drive my vehicle so a friend went for me, Now let me tell you what I received, I received a cold whopper with a pretty let's say not fresh bun and french fries very cold french fries, and a coke with no ice. That is a pretty small order to have so many mistakes especially when there were no other customers, and I was not able to take it back, so I through it away. once again was a waste of my money and I do not appreciate it. I just wish they would take a little better care of their customer service needs.
If you are even driving by and wonder WHY the restaurant looks empty.....look no further.... It is simply because this particular location provides TERRIBLE customer service. They almost always charge more than the prices listed on the menu, and the owner/manager is EXTREEMLY RUDE.
I will not be re-visiting this store again.. which is too bad because I am a local business owner and like to keep my shopping local.
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