Romano's Macaroni Grill, Hopkins

BAD!! I went to celebrate my friend Patsy Birthday. There was 6 of us. I ordered a well done RIb bye. I am not a big fan of Pasta but it was the birthday girls choice. When mine was brought it was it was medium. Some one else order the same at our table and they were given my well done and told it was medium. They figured out they gave some one else at our table mine. SHe had already started eating it when she noticed it was not medium. They then brought the meduim to her and took my well done steak away from her and offered it to me. I said she has already ate off of it. Then then offered to make me a new one because i refused to take the one that was already served and ate . I asked how long it would take, by now all of my friend had received their food and had started eating. He said in 5 to 10 minutes.I I said if its going to take longer then 10 minutes cancel it, I dont want to eat alone. He was right it took ten minutes to serve me a rare steak. But I ordered a well done steak. By the time I got Andrew the waiter back my friends were about done eating so I showed him it was red rare and not well doen to take it away and cancel my order. He said he wrap it up for me. I said I dont want it it is rare. Then the manager came over and offered to cook it for me him self. I said my friends are done eating forget about it. He insisted, said he would not charge me and brought it to me to go. While I was not charge for it, it was not a pleast evening for me. I watched my friend eat and it took them three times to cook one well done steak.