Dave Thomas would roll in his grave if he decided to do some secret shopping here. Every single time my order is wrong, and they charge me for things like extra cheese or bacon, and guess what, it's NEVER on my order. Also they serve inferior product that excedes it's hold time, or use broken-down oil for their fries. Another thing that really ticks me off at this certain location is they can't seem to afford replacing or repairing thier frosty machine.Every single time i order one, it's got all the quality and charm as re-run!!! NOT ACCEPTABLE!!!! Two thumbs way down!!!!!