Reviews for Gwin's Lodge & Kenai Peninsula Charter B: 6
By A Yahoo Contributor, 11/18/08
We arrived and had to wait around for our room for 3+ hours.
Once we got in we found out that there was a sewer problem and the toilets were backing up into the shower in many cabins. The owner Robert Siter was rude and seemed like he had no Idea what was going on. However the employees all seemed rather nice and polite even with the problems they were having to deal with. On the Third day of our stay the lodge was shut down due to E-Coli in the water system. My advice. Stay somewhere else.
Stopped by on a Sunday afternoon just this last August 2007. Food and atmosphere were good, however, after we had to wait 15 min for an already empty table, refill our own drinks, find our own napkins and straws, we decided not to tip the waitress (tall, long med brown hair - approx 28 yrs old) The waitress actually followed us outside the restaurant & asked why we didn't tip. At first I thought she wanted to truly know, but quickly found out that she felt the tip was owed to her. I explained to her that all of my family tips at least 15% of the total ticket 99% of the time (we had eaten breakfast in Seward that morning and tipped 20%), however, because she milled around in 'granny-gear' and didn't wait on us I didn't feel she earned anything. She told my son that she ' would remember him'. She was absolutely the sorriest waitress I've ever seen and I will never set foot in the place again. Where was the manager???
We paid for a reserved space at the lodge at a trade show. When we called to set-up the details of the trip we had a hard time getting a return call. When we finally got a hold of someone, we were snapped at and told that the location was frozen and would need to thaw- something we were told usually happens after our winter special travel voucher expired. On the plus side, I was told they would honor our voucher during the next off-season after I pressed for their plans to accommodate travelers who had prepaid.
Unexpected travel complications due to the weather can be part of the fun. If we have been called or notified about the change in their ability to host guests and offered an extension on our travel voucher upfront or offered a refund, we would have been happy and flexible. As it is, I would recommend other lodges in the area.
Gwin's Lodge is a dump and I would not suggest anyone to stay, eat, or shop there. The boss Bob Siter is rude and does nothing. The rest of the staff seemed very polite and embarrassed about the way their place of work was run. There was false advertising (no salmon bake, no bake shop, no pizza/ ice cream stand. There were tarps and machinery and just plain junk lying everywhere. If you are looking for a vacation with excellent views of a satellite dish (no working TV in bar), being treated poorly and an intestinal parasite Gwin's Lodge is the right place for you.
this has got to be the worst lodge in cooper landing.this lodge smells like a sewer in the parking lot.the cooks have beards that arent covered during cooking, and the place is dirty and they dont give you a spoon unless asked for ...sorry excuse for a restaurant...
The restaurant and bar had a great sense of character. In all of my visits to Gwin's Lodge I was welcomed with kind words and great service. Gwin's lodge stood out in my mind as a piece of history on the Kenai. As many others from the area, I will be sad to see it go.