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in short? DON'T BOTHER. we went to the cliff house with a $100 gift certificate. we got 2 lobster cakes for $14 (!) which were good, but small. my husband's dinner was pretty good but mine (thai seafood) was BLAND-i can make better peanut sauce at home! our bill came to about 80 bucks (waaaaay too much for mediocre food) and when the waitress came back with our bill, she said that they were under new management and could only honor 40 % of the certificate. i told her that we were NOT paying the difference, since it was issued by their restaurant and they needed to honor it. she talked to the manager and he said that he would honor it, but we lost twenty bucks of it because we didn't use the whole hundred and they would not give us change or another certificate--which does not matter, since we would not go back anyway. our waitress, unfortunately, will have to count that extra twenty as her tip. the view is amazing but the restaurant isn't. someone who knows how to run a restaurant could make a wonderful place out of this, but i am sure they will be out of business within a year with these new managers.